topic Re: Another user with mail delivery failures to gmail accounts in Email

Another user with mail delivery failures to gmail accounts

petercon — Mon, 03 Jul 2023 13:07:48 GMT

Hello Community

Plusnet have hosted my domain name for many years.

My emails to gmail are being returned not delivered. I first noticed this sporadically about 6 months ago but now it seems that all mails to any gmail address are affected. This applies to all my alias accounts. I am happy to provide copies of the returned responses.

I do not have the technical ability to progress solutions for this but correcting it is very important for me.

How can I fix this, please?

I note that I am not alone but haven’t seen any fixes posted.

Thank you for your help.

Peter

Re: Another user with mail delivery failures to gmail accounts

MisterW — Mon, 03 Jul 2023 13:17:04 GMT

If your domain is hosted by Plusnet, then proceed as per this post https://community.plus.net/t5/Email/Mail-bouncing-to-gmail/m-p/1907102#M41985

It may take up to 6 hours , but that should add an SPF record to your domain DNS and should allow gmail to accept email from your domain

Re: Another user with mail delivery failures to gmail accounts

petercon — Tue, 04 Jul 2023 10:14:06 GMT

Thank you very much. Took about 6 hours to update but all emails to gmail appear to be working