topic Re: Gmail Force9 in Email

Gmail Force9

stepea001 — Tue, 21 Mar 2023 15:30:15 GMT

Trying to setup a force9 account on gmail on a new mobile phone - I can send messages from this account but none incoming. Message displayed "Problem syncing".

Do I need to change anything on the incoming settings.

Re: Gmail Force9

Townman — Tue, 21 Mar 2023 16:28:38 GMT

Depends what they are presently set to.

IMAP or POP3?

Is there anything indicating that there is a successful sign-in?

Does the email client facilitate changing the server time out? Try setting that to 2 minutes.

Re: Gmail Force9

stepea001 — Wed, 22 Mar 2023 08:05:24 GMT

Currently set to imap

Incoming Settings

Server: mail.force9.net

Port: 993

Outgoing Settings

Server: relay.force9.net

Port: 587

Re: Gmail Force9

Dan_the_Van — Wed, 22 Mar 2023 08:21:37 GMT

If you are using imap it should be

Incoming Settings

Server: imap.force9.net

Port: 993

mail.force9.net is POP3

@Townman has previousy published these settings.

IMAP: imap.plus.net port 993 encryption SSL/TLS
POP3: mail.plus.net port 995 encryption SSL/TLS
SMTP: relay.plus.net port 587 encryption STARTTLS
User name (authentication) configured on BOTH incoming and outgoing servers
Default mailbox accountname
Secondary mailbox accountname+mailboxname

Some long term customers will need to change '.plus.net' to '.force9.net' or '.free-online.net' for both your incoming and outgoing servers to match your account

HTH

Re: Gmail Force9

stepea001 — Wed, 22 Mar 2023 10:19:14 GMT

Thanks that helped