topic Re: My email only account has stopped sending emails in Email

My email only account has stopped sending emails

TobeRmorY69 — Thu, 02 Mar 2023 13:42:49 GMT

I have been with Plusnet since the days they were Force9 and based in Worksop, but after leaving them a few years ago I have been using the email only service. But I have just noticed that I cannot send any emails, only receive.

Looking through the community posts I see that Plusnet have stopped supplying email only accounts.

Is my issue due to this change? will I not be able to send from Plusnet?

Many Thanks in Advance,

Tobe

Re: My email only account has stopped sending emails

jab1 — Thu, 02 Mar 2023 13:50:07 GMT

When did you first notice this? If you have a 'free email-only account, it should still work.

Re: My email only account has stopped sending emails

TobeRmorY69 — Thu, 02 Mar 2023 13:53:47 GMT

Hi Jab1,

I first noticed it last month, but I have moved house in December and the office still isn't set up properly, so it could have been any time since December.

I have tried changing the outgoing server settings but as far as I can see they are ok.

Thanks,

Tobe

Re: My email only account has stopped sending emails

jab1 — Thu, 02 Mar 2023 13:56:36 GMT

This sounds a little strange. Unfortunately, I'm going out now, but I'll tag @Townman - he's the email expert around here. 😉