topic Error 451 - too many recipients in Email

Error 451 - too many recipients

ACB77 — Sat, 30 Jul 2022 08:37:00 GMT

I am repeatedly getting this error message (451) that there are too many recipients when sending emails from the webmail server.

With some emails addresses, it occurs with a single recipient. In another instance, there were only about 5 recipients and I was simply replying (to all) to a previous email I had sent.

Can this be fixed? It stops me from using the service.

Re: Error 451 - too many recipients

Gel — Mon, 01 Aug 2022 09:55:39 GMT

Obtain an e mail programme.

Re: Error 451 - too many recipients

Gandalf — Mon, 01 Aug 2022 11:54:29 GMT

Hi there,

I'm really sorry to see this. Are you able to try sending emails through basic webmail Here?

Let me know how you get on.

Re: Error 451 - too many recipients

ACB77 — Tue, 02 Aug 2022 21:55:28 GMT

I use the webmail because I have trouble downloading and sending emails through outlook when my computer connects over a VPN (using Zscaler). I have no problem when I am connected directly to the network when I am at work.

The webmail is a last resort as it is pretty useless.

Re: Error 451 - too many recipients

ACB77 — Tue, 02 Aug 2022 21:56:00 GMT

The problem is intermittent. I will try this next time.

Re: Error 451 - too many recipients

ACB77 — Tue, 02 Aug 2022 22:23:29 GMT

I had the error again just now. I was able to send an email through the basic webmail system. However, the basic webmail system belongs in a museum not in the modern world! Is that seriously PlusNet's fix!

Re: Error 451 - too many recipients

SammyM — Fri, 05 Aug 2022 11:55:46 GMT

Thanks for getting back to us @ACB77, are you able to PM me the setting you have in your client just so that I can review them?