topic Re: Sent Mail not being saved in Email

Sent Mail not being saved

CWatters — Tue, 12 Apr 2022 14:01:34 GMT

Son is using "Mail" that comes with Win 10/11. When he sends a message it appears in the "Sent Items" folder for a few seconds then disappears. However no copy is saved in the "Sent" folder.

Do Plusnet have an upto date page that lists the manual settings to configure Mail for use with Plusnet so we can check its all configured correctly?

Re: Sent Mail not being saved

Baldrick1 — Tue, 12 Apr 2022 21:04:58 GMT

@CWatters

The settings are here. https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/

Re: Sent Mail not being saved

CWatters — Tue, 12 Apr 2022 23:08:26 GMT

Thanks. Couldn't solve the problem MS Mail so switched him to Thunderbird which works fine with same settings.

Re: Sent Mail not being saved

Townman — Wed, 13 Apr 2022 09:19:07 GMT

This is a known issue with WIn10 Mail - not a great email client!

Windows 10 Mail App is auto-deleting Sent emails (thewindowsclub.com)

This has nothing to do with Plusnet, nor the email settings.