topic Re: Help! Please restore my archived emails in Email

Help! Please restore my archived emails

Someone — Fri, 04 Feb 2022 17:45:19 GMT

Hi,

I realise this is an old question I'm sure but I really need someone at plusnet support to restore my emails. I do not seem to be able to find a support email address anywhere and any emails in my mailbox that have a support email address just respond with that mailbox is not monitored.

Regards,

Barry

Re: Help! Please restore my archived emails

jab1 — Fri, 04 Feb 2022 17:51:34 GMT

@Someone Welcome to the forums. There is no 'support email address' - the options for your request are to hope a PN Help Team member picks this up, or you could post the request in the pinned topic at the top of this board.

On a general note, the support options are (in no particular order) - this forum, phone, Twitter or Facebook.

Re: Help! Please restore my archived emails

adam945 — Sat, 05 Feb 2022 10:28:33 GMT

Hello @Someone

When was the last time you accessed your Plusnet email account? I can;t see any messages on your account which state that your emails have been archived so I'm wondering whether they've been archived due to you not accessing the account in a while.