topic Re: Reverse DNS Record update needed please! in Email

Reverse DNS Record update needed please!

charlescrawley — Fri, 21 Jan 2022 16:19:12 GMT

Hi,

Can someone in support please contact me regarding a Reverse DNS change that I need on my account? The records for my domain that I can configure myself are done, so I just need you to make the final change.

Regards,

Charles

Re: Reverse DNS Record update needed please!

Gandalf — Sat, 22 Jan 2022 08:45:48 GMT

Thanks for your post @charlescrawley and welcome to our Community Forums.

Sure, could you private message me the following information?

Account username
Type of account (Plusnet, Force9 or Free-Online)
Domain name

I'll then raise a task to our NetOps team to arrange the rDNS for you.

Re: Reverse DNS Record update needed please!

charlescrawley — Sat, 22 Jan 2022 11:41:10 GMT

DM sent, thanks!

Re: Reverse DNS Record update needed please!

Gandalf — Sat, 22 Jan 2022 14:16:48 GMT

Cheers, I've raised the task and private messaged you back.

Once I've got an update, I'll let you know.

Re: Reverse DNS Record update needed please!

charlescrawley — Sat, 22 Jan 2022 15:01:23 GMT

Many thanks! 🙂

Re: Reverse DNS Record update needed please!

Spire — Thu, 10 Mar 2022 21:50:49 GMT

Hi Gandalf

Sorry to hijack a thread, but I seemed to have no other way to contact you.

I also need a reverse DNS / PTR set up.

I would have gone to DM you, but I do not have permission to do that yet !

Could you allow me to DM, and then I will give you my details?

Spire

Re: Reverse DNS Record update needed please!

jab1 — Fri, 11 Mar 2022 07:20:45 GMT

@Spire Now you have made a post, you can send PMs.

Re: Reverse DNS Record update needed please!

Gandalf — Fri, 11 Mar 2022 08:16:44 GMT

Hi @Spire

I'll pick up your PM shortly for you