topic Thunderbird in Email

Thunderbird

Philippe — Wed, 22 Dec 2021 19:44:16 GMT

Hello everyone,

From yesterday Thunderbird cannot get my messages.

Error message: Could not connect to server 127.0.0.1 connection refused.

I have checked all the connection setting. I cannot find the problem.

I have Windows 10 and Thunderbird 91.4.1

Any suggestions?

Thank you

Philippe

Re: Thunderbird

dvorak — Wed, 22 Dec 2021 20:12:14 GMT

Moderators Note

This topic has been moved from Fibre to Email

Re: Thunderbird

adam945 — Thu, 23 Dec 2021 09:50:26 GMT

Thanks for getting in touch @Philippe

Are these issues you're having specific to Thunderbird, or are you having issues with your webmail service as well?

Re: Thunderbird

BrightonRock — Thu, 23 Dec 2021 15:57:28 GMT

@Philippe

I ran your error message through Google; you may have done so as well. I'm not at all sure that this is a Thunderbird (or Plusnet) problem.

Other people seem to have had this sort of problem in the past when it seemed to be related to an interaction with their antivirus package (the case that I found was AVG). What anti-virus package you are using? It might be worth popping over to their user-group (if they have one) to see if others are reporting the problem there.

Re: Thunderbird

Townman — Thu, 23 Dec 2021 18:04:23 GMT

127.0.0.1 is the local host loop back address ... somewhat implying that the issue is within your own computer setup. This is not the address of a Plusnet email server.