topic Re: Email working in Email

Email working

Alex_Hamilton — Sat, 13 Nov 2021 11:01:26 GMT

I am using Thunderbird and I can send and receive. I hope this lasts.

Re: Email working

LaurenB — Sat, 13 Nov 2021 16:08:16 GMT

Hiya @Alex_Hamilton, I am really pleased your email is working! Thank you for letting us know.

I am sorry for the inconvenience caused.

Re: Email working

stuck — Sat, 13 Nov 2021 16:15:01 GMT

@LaurenB wrote:

...I am really pleased your email is working..

My Outlook client only started sending messages after I applied the workaround of replacing 'relay.plus.net' with '212.159.8.107', as suggested here:

https://community.plus.net/t5/Email/No-email-this-morning-10-November/m-p/1839045#M36984

Is it safe to undo this edit?

Re: Email working

PhilipHeyes — Sat, 13 Nov 2021 16:56:15 GMT

@stuck

This morning I reverted to SMTP server relay.plus.net as both SMTP servers 212.159.8.107 & 212.159.9.107

were responding & sending emails. So far no errors or issues.

Re: Email working

Alex_Hamilton — Sat, 13 Nov 2021 17:19:39 GMT

Hi Lauren,

Outlook uses its own servers. Nothing to do with Plus.net and should work provided you have Internet connection. Outlook Servers are:-

IMAP outlook.office365.com Port 993 Encryption TLS

SMTP smtp.office365.com Port 587 Encryption STARTTLS

Similarly, gMail uses Google servers and should continue to work if you have Internet connection.

I noticed that others have commented that they could not send messages in Outlook. That is very odd and they should check their settings.

I hope this helps,

Best,

Alex

Re: Email working

stuck — Sat, 13 Nov 2021 17:59:45 GMT

@PhilipHeyes wrote:

This morning I reverted to SMTP server relay.plus.net as both SMTP servers 212.159.8.107 & 212.159.9.107

were responding & sending emails. So far no errors or issues.

OK, thank you for that extra information. I will undo my edit and see what happens.🤞

Re: Email working

stuck — Sat, 13 Nov 2021 18:07:13 GMT

@Alex_Hamilton wrote:

Hi Lauren,

Outlook uses its own servers. Nothing to do with Plus.net and should work provided you have Internet connection. Outlook Servers are:-

IMAP outlook.office365.com Port 993 Encryption TLS

SMTP smtp.office365.com Port 587 Encryption STARTTLS

Similarly, gMail uses Google servers and should continue to work if you have Internet connection.

I noticed that others have commented that they could not send messages in Outlook. That is very odd and they should check their settings.

I hope this helps,

Best,

Alex

1) I think your comment was meant for me, not Lauren.

2) I think you are confusing outlook.com, i.e. Microsoft's own mail platform that is independent of Plusnet, with the application called Outlook, which is a mail client developed by MS and is part of the MS Office application suite. As a mail client it can be configured to get mail from Plusnet's mail servers, or indeed anybody else's mail servers. I and many other use Outlook to do just that.