topic Re: Web mail in Email

Web mail

stathe — Sat, 13 Nov 2021 11:20:52 GMT

How can I use the webmail as it seems to fail to log in when I try

Re: Web mail

bazzer — Sat, 13 Nov 2021 11:58:33 GMT

It's not fault.

Webmail has been on dead legs for years. Don't expect it to be improved.

Check out a thread I created in 2016 when I first experienced problems. It's still existing today and, between that and a similar thread that it was merged with, has over 130 pages of comments.

Webmail is an absolute joke, I have been trying to delete emails for days, yet I receive error messages each time I attempt to do so.

Re: Web mail

LaurenB — Sat, 13 Nov 2021 16:11:08 GMT

Hiya @stathe, I am sorry for the issues using webmail. In the meantime I would advise using a mail client.

You can find guides on how to set up your emails on an email client here and how IMAP works here:
https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/

Re: Web mail

bazzer — Sat, 13 Nov 2021 16:49:13 GMT

@LaurenB How about sorting out webmail or explaining why PN refuse to do so?

Some of us need webmail, in addition to email clients.

Re: Web mail

smallblueplanet — Sat, 13 Nov 2021 17:50:01 GMT

That is a joke reply surely, use an email client?!

I've been trying that for the past few days and getting nothing!

Webmail is the ONLY way I can see my emails, but I can't login most of the time, nor get anything but the headers loaded the rest of the time!

Re: Web mail

bazzer — Sat, 13 Nov 2021 18:01:45 GMT

They're an utter joke.

If only I could access my emails long enough to change them all to another address, I would do.

It's want they want. But I will also move my broadband as well.

Over twenty years as a customer, it means nothing to them.