topic Re: Deleting email address... need advice in Email

Deleting email address... need advice

IanSn — Fri, 05 Nov 2021 19:35:57 GMT

Want to get rid of one of my addresses (plusnet), set up years ago (not sure what I did, or why).

Trouble is the default address appears to be an alias of the one I want to get rid of.

Don't know how to get round this. Is it possible?

iansn

Re: Deleting email address... need advice

Anoush — Fri, 05 Nov 2021 19:46:59 GMT

Will deleting the alias and/or renaming the default mailbox help? You can do this in manage my mail at plus.net/email through logging into your account via our website.

Re: Deleting email address... need advice

IanSn — Fri, 05 Nov 2021 19:57:46 GMT

Not really, I need to keep that alias address as its used. The other can go as its not used.

I'm curious tho - usually an alias has the same details (password, etc,) but these two have different passwords and don't arrive in the same mailbox. Maybe its not an alias, but it says it is on the PlusNet email page.

Can't get my head round how renaming would work in this case...

Re: Deleting email address... need advice

IanSn — Fri, 05 Nov 2021 20:40:55 GMT

Turned out that the alias wasn't an alias...

At least, I deleted it and the default mail (of same name) was still there.

So deleted the other unwanted address.

Didn't have to rename anything.

All done.

(Was confused by the 'alias' with the same name as the default address. Don't know how that happened. Never mind, all sorted.

Thanks