topic Re: Bug Fixes Incoming - 13 May 16 in Community Site Feedback

Bug Fixes Incoming - 13 May 16

LouisaMartin — Thu, 12 May 2016 13:45:06 GMT

Afternoon All

Tomorrow morning 13 May 16, @jaread83 will be pushing the below bug fixes live. They should be completed for 10am however, if there are any delays with this, I'll post an update.

Update year in footer to 2016
Hiding defunct 'default emoticon' option from user settings
Fix search suggestions to hide the attachments icon
Remove searchbar from plusnet header
Remove the hidden CSS for uploading images through the media manager page
Update solution email wording
Spam quarantine CSS updates (mod and admins only)
UI update of image upload in RT editor for mobile devices
Plusnet menu is now clickable on mobile
Thanks button - removed border from thanks that appears after clicking to give thanks
Mobile menu bug fixes for Android browser
Bug fixed where user would leave malformed HTML after mentioning a user then deleting the text which would leave residual HTML that breaks out of the reply area
Visited pseudo selector updated on notifications feed to include all links due to update of notification items

Please let myself and @jaread83 know if you have any questions.

Cheers

Re: Bug Fixes Incoming - 13 May 16

jaread83 — Thu, 12 May 2016 13:56:13 GMT

Thank you @LouisaMartin.

For those reading this you may notice that these updates are all visual changes to the frontend.

Changes to the system are done by Lithium as I don't have access to the source code and any issues with the platform have been raised with Lithium support for fixes.

Re: Bug Fixes Incoming - 13 May 16

Anonymous — Thu, 12 May 2016 14:02:01 GMT

Can you try releasing a similar number of fixes every Friday ?

I'm sure those fixes are useful some someone, but don't fix anything I've reported, but I understand it is early days, and it looks like a good start on making at least some visible progress.

Re: Bug Fixes Incoming - 13 May 16

LouisaMartin — Thu, 12 May 2016 14:14:04 GMT

As we don't have full time Web Dev resource on Community, we'll be doing our releases fortnightly @Anonymous on the opposite fortnight to the main website releases.

This allows the web dev team (i.e. @jaread83, @mtrinder and others) to share their time across a number of other Digital areas and by doing our releases fortnightly, they can allocate their time and resource better.

Cheers

Re: Bug Fixes Incoming - 13 May 16

Anonymous — Thu, 12 May 2016 14:57:34 GMT

Do you have any commitment from Lithium as to when they are going to release both bug fixes and performance enhancements ?.

The problem that REALLY causes me issues is the frequent horrendous file 'GET' times !

It would also help me A LOT is if the browser CPU usage could be reduced to say a FIFTH of what it is now.

Re: Bug Fixes Incoming - 13 May 16

MauriceC — Thu, 12 May 2016 15:47:46 GMT

Thanks @LouisaMartin @jaread83 at least it's a start. A pity that none of the more annoying bugs are in the list though.

Are there any indications yet from lithium as to which 'bugs' they propose to fix next week (?).

Re: Bug Fixes Incoming - 13 May 16

rongtw — Thu, 12 May 2016 17:24:05 GMT

I belive they said every FORTNIGHT not weekly

i dont fancy having secure connection fail error for another two weeks FF46

Re: Bug Fixes Incoming - 13 May 16

MauriceC — Thu, 12 May 2016 19:24:45 GMT

@rongtw wrote:

I belive they said every FORTNIGHT not weekly

YUP. Plusnet this week therefore lithium NEXT week - alternating.

Re: Bug Fixes Incoming - 13 May 16

jaread83 — Fri, 13 May 2016 08:09:43 GMT

Changes are now live.

Re: Bug Fixes Incoming - 13 May 16

Chris — Fri, 13 May 2016 08:18:55 GMT

YUP. Plusnet this week therefore lithium NEXT week - alternating.

M

Not sure where that's been said? Lithium will have their own timelines, change process and rollout process for fixes.

Re: Bug Fixes Incoming - 13 May 16

LouisaMartin — Fri, 13 May 2016 09:57:25 GMT

We have some bugs currently sat with Lithium being investigated @MauriceC. Which bugs in particular are you referring to?

Re: Bug Fixes Incoming - 13 May 16

LouisaMartin — Fri, 13 May 2016 10:00:26 GMT

HI @rongtw I believe I've already posted about the FF46 issue and the fact this sits with Mozilla and isn't a Lithium bug. I am aware some software developers have developed workarounds for this however, at this moment in time, Lithium aren't looking to do this. Sorry.

Re: Bug Fixes Incoming - 13 May 16

Anotherone — Fri, 13 May 2016 10:23:14 GMT

@LouisaMartin there are umpteen posts on staging. Where would you like to start?

Re: Bug Fixes Incoming - 13 May 16

MauriceC — Fri, 13 May 2016 10:54:30 GMT

LouisaMartin wrote:. Which bugs in particular are you referring to?

The problem from this side of the fence @LouisaMartin is that there is no way of knowing which of the many bugs that have been reported by the Community have actually been accepted and are being actively pursued either by lithium or by Plusnet.

So my rather simplistic answer must be 'all of those which have currently been reported'.

Re: Bug Fixes Incoming - 13 May 16

MauriceC — Fri, 13 May 2016 10:59:15 GMT

@Chris wrote:

Not sure where that's been said? Lithium will have their own timelines, change process and rollout process for fixes.

Strongly implied in Louisa's post #4 in this thread?

Re: Bug Fixes Incoming - 13 May 16

Chris — Fri, 13 May 2016 11:03:49 GMT

I don't believe Louisa was referencing Lithium in the fortnightly releases, that was alternating between our website and the community site.

Re: Bug Fixes Incoming - 13 May 16

jaread83 — Fri, 13 May 2016 11:11:54 GMT

@MauriceC wrote:

The problem from this side of the fence @LouisaMartin is that there is no way of knowing which of the many bugs that have been reported by the Community have actually been accepted and are being actively pursued either by lithium or by Plusnet.

So my rather simplistic answer must be 'all of those which have currently been reported'.

M

I may be sharing my complete list of bugs and enhancements on the staging site so that the guys testing the staging site have a clear idea of what is being looked into.

This list will not be shared here though. Staging site only for test users.

Re: Bug Fixes Incoming - 13 May 16

MauriceC — Fri, 13 May 2016 11:26:21 GMT

@jaread83 wrote:

This list will not be shared here though. Staging site only for test users.

So I'm wasting my time reporting problems into a vacuum with little or no feedback on if / when the problem is being addressed?

Not targeted at you Jack Secret Squirrel lives on (for older readers )

Re: Bug Fixes Incoming - 13 May 16

LouisaMartin — Fri, 13 May 2016 12:05:13 GMT

@Anonymous

Here's Lithium's response to your issue raised below:

"That's the result of the real-time notification service. While you will see that error briefly when switching pages, there's no actual issue being caused impacting users or service.

Basically, the service runs in real-time waiting for events so it can perform a toaster pop-up should they occur. If you refresh or change pages, that interrupts the service and that error is triggered to let you know. However, that doesn't mean the event will be cancelled, it will just pop up after during the next idle state."

The problem that REALLY causes me issues is the frequent horrendous file 'GET' times !

Re: Bug Fixes Incoming - 13 May 16

Anonymous — Fri, 13 May 2016 13:27:12 GMT

@MauriceC wrote:

So I'm wasting my time reporting problems into a vacuum with little or no feedback on if / when the problem is being addressed?

THAT IS EXACTLY WHAT I FEEL TOO !,

This is supposed to be a 'community forum', and we are being excluded from making it better.

From the start, much of the constructive input from the community has been ignored, and after more than a month of reporting problems, NOTHING is visibly being done to address major issues, and Lithium seem to be doing nothing, or saying "there's no actual issue being caused impacting users or service" - when there clearly IS, or blaming someone else (Mozilla).

THIS FORUM IS NOW AN UTTER WASTE OF TIME !.

I am so fed up with problems being ignored, waiting up to 22 seconds for pages to load, or constantly losing my topic replies due to editor crashes or unexpected scrambling of text, that I'm going to take a break from participating here, and perhaps come back in a month or two when hopefully something has been done to FIX any of the problems I've reported.

I've been a contributor to the old Plusnet forum, and previous Force9 forum, for over a decade, but now I really can't be bothered, as this new forum is a mess, it's too buggy, massively too slow, takes too much effort to use, and every visit ends in frustration.

I'll be back when there is something worth returning to, which doesn't require spending all my time having to perform work-arounds (like composing replies in notepad and pasting the text into the editor).

See y'all, have a nice summer.

P.S. then just as I was about to 'Post' this reply, I got -

which I take as a sign that I really am wasting my time here, and no I'm NOT typing this on Firefox 46, and now this sodding thing won't preview ! ARGGGHHHHH !, F.F.S.