topic Re: New forum - "Unresponsive Script" WARNING when posting a reply in Community Site Feedback

New forum - "Unresponsive Script" WARNING when posting a reply

Anonymous — Mon, 11 Apr 2016 13:18:09 GMT

Why does the new forum lock-up so often ?

Just typing text in the "Rich Text" tab, then for no apparent reason the CPU usage hits 100% for something like a minute, then a warning -

Warning:Unresponsive script

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Allowing the script to continue just repeats the error and the CPU running at 100%.

Stopping the script leaves the page in a unusable condition which requires the browser to be closed.

I thought Lithium was chosen as the forum provider because they were supposed to know what they are doing, so why are there so many problems with such basic functionality ?

Re: New forum - "Unresponsive Script" WARNING when posting a reply

MauriceC — Fri, 29 Apr 2016 07:40:44 GMT

Was this problem cured by the more general Javascript 'fix' a week or so back?

Re: New forum - "Unresponsive Script" WARNING when posting a reply

jaread83 — Fri, 29 Apr 2016 08:28:24 GMT

What browser and OS are you using? Did you try clearing your browser cache and trying again? You might have a cached version of the files required for the editor.

Re: New forum - "Unresponsive Script" WARNING when posting a reply

Oldjim — Fri, 29 Apr 2016 08:33:53 GMT

could this be related - just got it when going to first unread post in a thread

Re: New forum - "Unresponsive Script" WARNING when posting a reply

MauriceC — Fri, 29 Apr 2016 08:35:02 GMT

I don't have the problem. My query was posted to help migrate the post from the 'Unanswered Topic' list into (hopefully?) the 'Fixed' category for the information of new readers.

Re: New forum - "Unresponsive Script" WARNING when posting a reply

MauriceC — Fri, 29 Apr 2016 08:37:49 GMT

@Oldjim See that response quite often. I've just got used to expecting it.

Re: New forum - "Unresponsive Script" WARNING when posting a reply

jaread83 — Fri, 29 Apr 2016 08:48:14 GMT

The authentication errors that have been cropping up for some users is a cause for concern for me so I need to raise a support ticket to get this investigated.

As for the unresponsive script warning, I am not entirely sure why this would happen. I can only suggest trying to clear your browser cache and seeing if that makes any difference.

Re: New forum - "Unresponsive Script" WARNING when posting a reply

Townman — Fri, 29 Apr 2016 10:25:21 GMT

Is there any possibility that this error and the authentification error are related to communication problems between client JS and the server?

This morning I have seen sluggish responses on pressing the post button and two or three communication with the server errors.

Re: New forum - "Unresponsive Script" WARNING when posting a reply

MauriceC — Fri, 29 Apr 2016 11:58:38 GMT

I've noted the sluggish responses but not the server errors. Also getting

When trying to click on 'Thanks'

NOTE: Just updated to FF46.0

Re: New forum - "Unresponsive Script" WARNING when posting a reply

jaread83 — Fri, 29 Apr 2016 12:51:37 GMT

I have linked to this post on my authentication error thread to collect data about this.

https://community.plus.net/t5/Community-Site-Feedback/Authentication-error-on-community-are-you-affected/m-p/1330892#M9213

Re: New forum - "Unresponsive Script" WARNING when posting a reply

rongtw — Fri, 29 Apr 2016 12:52:41 GMT

for some reason lithium does not like FF46

this is 3rd attempt at posting due to

Re: New forum - "Unresponsive Script" WARNING when posting a reply

jaread83 — Fri, 29 Apr 2016 12:57:00 GMT

@rongtw, can you grab me a screenshot of your entire browser (with the URL in the screenshot) as well as any info as to how you get the errors and post on my authentication error page so I can gather as many instances as possible about this?

We are in the process of raising a support ticket to look into whats going on in the system to cuase these errors and it will help to gather as much information as we can about it.

In the meantime I am looking out for any posts (after the fix we did to remedy the initial javascript error) to link to within that thread as well.

Re: New forum - "Unresponsive Script" WARNING when posting a reply

rongtw — Fri, 29 Apr 2016 16:20:12 GMT

Jaread83 this is what i get

Re: New forum - "Unresponsive Script" WARNING when posting a reply

Anotherone — Fri, 29 Apr 2016 20:26:20 GMT

@jaread83 beware any red herrings. This OP was when we had all the javascript issues due to the GA problem as @MauriceC suggested in message #2.

As @Anonymous has not been back since, maybe the thread should be marked as fixed. All the issues raised since message #4 are now covered by your other thread on Authentication errors etc. are they not?

Re: New forum - "Unresponsive Script" WARNING when posting a reply

Anonymous — Sat, 30 Apr 2016 18:59:54 GMT

I'm back !

I've just looked at a few threads and replied to three topics, and haven't seen any repeat of the "Unresponsive Script" WARNING, and not seen any 100% CPU issues.

I will keep a lookout for any occurrences of this, but it does appear much better then when I last visited three weeks ago !.

Re: New forum - "Unresponsive Script" WARNING when posting a reply

rongtw — Sat, 30 Apr 2016 21:42:22 GMT

Me to Maurice its beginning to be a real PAIN

Re: New forum - "Unresponsive Script" WARNING when posting a reply

Anotherone — Sun, 01 May 2016 18:12:53 GMT

Are your really getting "Unresponsive Script" warnings quite often rongtw? What speed is your connection?

Re: New forum - "Unresponsive Script" WARNING when posting a reply

rongtw — Sun, 01 May 2016 20:04:32 GMT

Yes frequently since FF updated,, Anotherone am on fibre i get 78 down 17 up

its not the uresponsive script , its these errors

Re: New forum - "Unresponsive Script" WARNING when posting a reply

Anotherone — Sun, 01 May 2016 20:27:09 GMT

@rongtw then you are in the wrong thread then you should be in this one see message #6

Re: New forum - "Unresponsive Script" WARNING when posting a reply

rongtw — Sun, 01 May 2016 20:59:28 GMT

i was asked by jaread83 to post here ,, unless i got the wrong one