topic Re: Forced user name change in Community Site Feedback

Forced user name change

davidj66 — Mon, 11 Apr 2016 10:50:07 GMT

Tried to log in over the weekend without success, mainly because couldn't access the email account I must have used when originally setting up. HOWEVER I managed to get on this am, reset the password -but found that my previous forum name had defaulted back to the original name, which I had been advised not to use !! I've changed it again (which meant another password change) -Why had my forum name defaulted back???

Re: Forced user name change

Chris — Mon, 11 Apr 2016 10:56:55 GMT

Hi there,

On the old forum you had the choice to change your 'display name' but the underlying username remained the same. When we transferred to this new forum we transferred the usernames, not the display names and are allowing 30 days for anyone who wants to update this to do so.

Re: Forced user name change

davidj66 — Mon, 11 Apr 2016 11:05:51 GMT

Thanks Chris -explains my issue!

Re: Forced user name change

Chris — Mon, 11 Apr 2016 11:20:03 GMT

No problem.