topic Re: Initial Queries in Community Site Feedback

Initial Queries

artmo1 — Thu, 07 Apr 2016 13:49:37 GMT

Just had a look at the new site. Why has my username got a number 1 on the end?

I've looked in profile and can't see how to add an aviator and sig. Where is this done?

Re: Initial Queries

Anotherone — Thu, 07 Apr 2016 13:53:40 GMT

Everything you need should be on the "My Settings" on the fly-out menu by clicking your forum name/avatar but https://community.plus.net/t5/user/myprofilepage/tab/personal-profile will take you to where you can change your ID. Make sure your email address is right!

Re: Initial Queries

Oldjim — Thu, 07 Apr 2016 13:58:17 GMT

that is because you registered a new account instead of resurrecting your old one assuming that you are actually artmo

Re: Initial Queries

Chris — Thu, 07 Apr 2016 14:10:33 GMT

You need to log out of this account and reset the password on your 'artmo' account. That's where your post count is too.

It seems that the artmo1 account is from 2008 and actually has 1 previous post too!

Re: Initial Queries

Mustrum — Thu, 07 Apr 2016 14:10:30 GMT

Just checking to see if I did it right!

Re: Initial Queries

artmo1 — Thu, 07 Apr 2016 15:30:55 GMT

I am still having problems. I have logged out of the incorrect, artmo1, account but each time I try to enter the correct account, artmo I am taken back to artmo1.

Re: Initial Queries

David_W — Thu, 07 Apr 2016 15:32:54 GMT

Is the email for Artmo different from Artmo1? Though if they are the same, that'll be fun to try and fix.

Re: Initial Queries

Chris — Thu, 07 Apr 2016 15:32:58 GMT

I'll send you a PM shortly with how to fix it.

Re: Initial Queries

Anotherone — Thu, 07 Apr 2016 15:33:55 GMT

You need a bit of help from @Chris or @bobpullen by the sound of it.

Edit: Chris types faster

Re: Initial Queries

Chris — Thu, 07 Apr 2016 15:36:42 GMT

@David_W wrote:

Is the email for Artmo different from Artmo1? Though if they are the same, that'll be fun to try and fix.

Bingo

Re: Initial Queries

artmo — Thu, 07 Apr 2016 15:51:48 GMT

Thanks Chris problem solved

Re: Initial Queries

Chris — Thu, 07 Apr 2016 15:52:32 GMT

Excellent