topic Re: Members registered numbers not incrementing correctly. in Community Site Feedback

Members registered numbers not incrementing correctly.

Penny — Wed, 01 Aug 2007 09:35:01 GMT

Quote from: Chris
The problems in the thread chilly linked to are caused because the customer have already signed up for the site and are trying to reregister, it may be they did it during beta and forgot.
Quote
but the stats page at http://community.plus.net/forum/index.php?action=stats is saying only one new member today

I had a quick word with Colin on this and he thinks it's caused by the new registration process

Appreciate the reply Chris
however I don't understand (sorry). The stats page at http://community.plus.net/forum/index.php?action=stats says (at the top) that this Community Site has 2299 members.
However, at the bottom of that page, "Forum History" shows New Members (in this site's entire history) as:
Apr 2007 ........... 280
May 2007 ........... 38
Jun 2007 ........... 386
Jul 2007 ........... 321
Aug 2007 ........... 0
By no stretch of the imagination do those figures add up to 2299.
Is the figure at the top inaccurate (due to people signing up during beta and then re-registering) - assume not, given that trying to re-register caused the problems.
Or are the monthly figures failing to accurately represent the number of registrations? In which case I don't understand why this thread has been moved to "resolved bugs".
If I'm being particularly dense, my apologies wd be appreciated if someone could explain
Thanks,
Penny.

Members registered numbers not incrementing correctly.

Penny — Wed, 01 Aug 2007 09:47:11 GMT

Quote from: James_H
Presumably accounts activated/registered via the portal are not being counted.
Kentish is the newest user, having joined today, yet registrations for August are still static at 0.
Its the only explanation I can think of I'm afraid.

Sorry James I wasn't expecting you to offer an explanation (had assumed that PN would clarify as it's them that build the boards here).
However as you point out, "kentish is the newest user" - and the stats page has logged him/her, for it now says 2300 instead of 2299 as when I posted.
So if it's capable of adding new members to the top figure, why isn't it capable of adding those people to the daily/monthly figures at the bottom?
I think something is broken, actually.
Regards,
Penny.

Members registered numbers not incrementing correctly.

Penny — Wed, 01 Aug 2007 10:09:33 GMT

Quote from: James_H
Moved back to BUG's the

Cheers James

Members registered numbers not incrementing correctly.

Colin — Wed, 01 Aug 2007 10:13:29 GMT

Please split that off as a seperate issue - it's not related to Registrations not working.

Re: Members registered numbers not incrementing correctly.

Colin — Thu, 02 Aug 2007 07:22:58 GMT

No, tried that

Re: Members registered numbers not incrementing correctly.

Penny — Sun, 12 Aug 2007 22:26:12 GMT

Quote from: Penny
So if it's capable of adding new members to the top figure, why isn't it capable of adding those people to the daily/monthly figures at the bottom?
I think something is broken, actually.

Quote from: Colin
Please split that off as a seperate issue - it's not related to Registrations not working.

... this is still "broken" - total members are now showing on the stats page as 4653 - and iirc there have been 3500 or so members added since about 30th July - yet August daily "new members" are still unremittingly zero.
Any chance of this being fixed soon-ish, Colin?

Re: Members registered numbers not incrementing correctly.

Colin — Mon, 13 Aug 2007 07:51:59 GMT

Quote from: Penny
Any chance of this being fixed soon-ish, Colin?

It's not currently a high priority as there are some other tasks that need to be completed as part of other things within the business.

Re: Members registered numbers not incrementing correctly.

Penny — Wed, 29 Aug 2007 11:24:40 GMT

Quote from: Colin
Quote from: Penny
Any chance of this being fixed soon-ish, Colin?

It's not currently a high priority as there are some other tasks that need to be completed as part of other things within the business.

Noted that we have "1 new member" added today [so thanks for whatever you're doing in this regard, Colin ]
stats page now says there are 5347 members.
April 2007 - 280
May 2007 - 38
June 2007 - 386
July 2007 - 321
August 2007 - 1
(total 1026)
so the total of new members that didn't get logged on the daily stats during the 4-week launch phase was 5347 minus 1026
ie ..... 4 3 2 1
... seemingly an appropriate figure for a launch
Assume these people will not become incorporated in the (historical) daily new-member records - is the logging now fixed on an ongoing/future basis?
Regards,
Penny.

Re: Members registered numbers not incrementing correctly.

James — Wed, 29 Aug 2007 11:47:49 GMT

Hi Penny,
When we integrated registration into workplace, it broke the stats a little. I'm sure Colin is aware, but I'll have a word with him anyway, when he comes back from yet another holiday!

Re: Members registered numbers not incrementing correctly.

Penny — Wed, 29 Aug 2007 12:00:56 GMT

Quote from: James
When we integrated registration into workplace, it broke the stats a little. I'm sure Colin is aware, but I'll have a word with him anyway, when he comes back from yet another holiday!

Thanks James ... how very odd (had figured Colin was currently working on this, if a "new member" has now made it onto the daily stats). Clearly an "anomaly" of some kind, then (or maybe the stats aren't quite as broken as thought, if they have registered *someone* on the daily records today).
... on holiday *again*?
(only joking, Colin)
It entirely eludes me how so many people manage to make time for regular holidays, there's a moral there somewhere 😕
Regards,
Penny.

Re: Members registered numbers not incrementing correctly.

Colin — Wed, 29 Aug 2007 12:30:03 GMT

I registered someone manually though the admin panel this morning for a member of staff hence why there's one showing.

Re: Members registered numbers not incrementing correctly.

jelv — Thu, 15 Nov 2007 16:59:25 GMT

Why don't you just remove the column New Members from the stats page?

Re: Members registered numbers not incrementing correctly.

Colin — Thu, 15 Nov 2007 17:59:57 GMT

We may do... I'll flag it to Tam who was thinking about hte page.

Re: Members registered numbers not incrementing correctly.

jelv — Fri, 15 Feb 2008 16:22:32 GMT

I see the New members column is still there and still showing rubbish information - did this one get overlooked?

Re: Members registered numbers not incrementing correctly.

Kelly — Fri, 15 Feb 2008 20:56:20 GMT

That has been broken for a while. It's to do with the way Col has integrated SMF and Wordpress. He has a hack idea to fix it though.

Re: Members registered numbers not incrementing correctly.

Colin — Fri, 22 Feb 2008 15:59:48 GMT

Fixed... should update every night at midnight.

Re: Members registered numbers not incrementing correctly.

Penny — Sun, 24 Feb 2008 12:32:28 GMT

Quote from: Colin
Fixed... should update every night at midnight.

well done you.
can't imagine figuring that out was a five-minute job.
Penny

Re: Members registered numbers not incrementing correctly.

Mon, 25 Feb 2008 08:53:07 GMT

Moved to resolved.