topic Re: Upload folder full when trying to attach images to posts in Community Site Feedback

Upload folder full when trying to attach images to posts

jelv — Wed, 04 Nov 2015 10:38:32 GMT

There are a few people reporting this issue:
http://community.plus.net/forum/index.php/topic,145403
http://community.plus.net/forum/index.php/topic,143213.msg1281117.html#msg1281117 and following posts
http://community.plus.net/forum/index.php/topic,145349.msg1281332.html#msg1281332
I'm going to try attaching a 61KB image to this post

Re: Upload folder full when trying to attach images to posts

jelv — Wed, 04 Nov 2015 10:39:50 GMT

Moderators: am I a member of any different group to the people who are having difficulties?

Re: Upload folder full when trying to attach images to posts

Chris — Wed, 04 Nov 2015 10:44:53 GMT

It's not group related as far as I can tell, I uploaded a 25KB file which was fine, then a 2MB file which failed. It's been reported internally for investigation.

Re: Upload folder full when trying to attach images to posts

Oldjim — Wed, 04 Nov 2015 10:46:02 GMT

From memory I am in the normal group as Legend doesn't have any permissions
I also get when trying to upload a 156kB image
The upload folder is full. Please try a smaller file and/or contact an administrator.

Re: Upload folder full when trying to attach images to posts

jelv — Wed, 04 Nov 2015 10:48:00 GMT

Chris, if there's some sort of SMF quota it probably won't apply to people who have admin rights.

Re: Upload folder full when trying to attach images to posts

Chris — Wed, 04 Nov 2015 10:49:06 GMT

I've just checked the settings and the uploads/attachments don't differ for any permission groups.

Re: Upload folder full when trying to attach images to posts

Anotherone — Wed, 04 Nov 2015 11:11:31 GMT

But this isn't the only problem with the forum, and the other current issues are just being ignored, and it's all clearly related.
See http://community.plus.net/forum/index.php/topic,144467.0.html
Attempted attachment 55kB and it failed.
Another of 11kB ...........
Edit: well that worked, tried the 55kB one again and it failed (upload folder full message).

Re: Upload folder full when trying to attach images to posts

Steevo — Thu, 05 Nov 2015 00:47:11 GMT

Same trouble here when uploading files to a thread. Can't understand why. Bemused me completely until I mentioned it in a thread and was pointed here.

Re: Upload folder full when trying to attach images to posts

avatastic — Thu, 05 Nov 2015 00:50:29 GMT

Chances are /tmp on whatever ancient debian webserver powers the forums is full and nobody knows how to clear it.

Re: Upload folder full when trying to attach images to posts

Steevo — Thu, 05 Nov 2015 00:55:33 GMT

Without wishing to open a can of worms (and now probably thinking there is another thread i'll get pointed to!)....it seems there are some issues behind the scenes going on here but nobody's talking about them, well...at least not PN staff.
Not criticising at all, just observing. But from the outside (well, i was until i couldn't upload files) it doesn't look good.

Re: Upload folder full when trying to attach images to posts

Anonymous — Thu, 05 Nov 2015 08:06:38 GMT

Maybe this might me of use!

Re: Upload folder full when trying to attach images to posts

Anotherone — Thu, 05 Nov 2015 09:45:11 GMT

The relevant bits being

Quote
Attachments Directory - Select where you want the files uploaded to be stored on your server. This can be located outside your public html directory for additional security.
Max attachment folder space - Specify how large in capacity the upload area can store. This is useful for servers with limited web space.

I hope they don't start deleting any of the current content in such a folder There are many posts where the content and attachments are useful & relevant to other Plusnet customers, posters and readers of the forum
Edit: actually this may be relevant if someone has gone and altered any values

Quote
Max size per attachment - Specify how big a single attachment upload by a member can be.

as I managed to upload a small attachment, see a post above (reply #6).

Re: Upload folder full when trying to attach images to posts

Chris — Thu, 05 Nov 2015 10:52:27 GMT

Quote from: Anotherone
The relevant bits being
Quote
Max size per attachment - Specify how big a single attachment upload by a member can be.

as I managed to upload a small attachment, see a post above (reply #6).

I've already checked that and it's still set at 4MB. Good suggestion though.

Re: Upload folder full when trying to attach images to posts

jelv — Thu, 05 Nov 2015 11:07:02 GMT

Is attachment folder space set?

Re: Upload folder full when trying to attach images to posts

mushroommrs — Thu, 05 Nov 2015 12:11:00 GMT

Same problem here. 301kb file...

Re: Upload folder full when trying to attach images to posts

Anonymous — Thu, 05 Nov 2015 12:43:24 GMT

It may not be that the upload dir is full but the actual device on which the upload dir is on is full.
If I were you I'd check my system logs and see what information they contain, but I assume this has been done.
I would have thought that the upload dir should in fact a temp store so that anything uploaded was in effect quarantined, and after passing inspection would be moved to a permanent place and the uploaded file removed from disk. But hey what do I know!

Re: Upload folder full when trying to attach images to posts

Anotherone — Thu, 05 Nov 2015 12:50:54 GMT

Silly question, how can the Uploaded file be removed from disk if it's to remain attached to a post - unless I've misunderstood what you were trying to say. As far as the actual device being full is concerned, interesting. I think there are 2 servers (certainly 2 IP addresses) and there will be other stuff on these servers as well (I don't think they are dedicated to the forum - might be wrong) so some other carp on them may have filled one of them - anything's possible!

Re: Upload folder full when trying to attach images to posts

Anonymous — Thu, 05 Nov 2015 12:57:41 GMT

Sensible answer. I say in my post that the uploaded file is removed as it has been moved (copied) to its permanent home having been checked for viri et al. This then allows the original file to be deleted.

Re: Upload folder full when trying to attach images to posts

Anotherone — Thu, 05 Nov 2015 13:05:54 GMT

Right, see what you are saying, don't know how clever or not, this particular set up is, but with the limited file types it might not need to be too clever.

Re: Upload folder full when trying to attach images to posts

drunkenmonkey — Thu, 05 Nov 2015 13:13:16 GMT

Just got the issue here with a 35kb and 65kb file