topic Forum Database Errors in Community Site Feedback

Forum Database Errors

Strat — Fri, 07 Aug 2015 13:21:47 GMT

Browsing the forum I'm getting the error quoted below a little more frequently than usual.
When I say frequently I mean it occurs most days and usually just once or twice.
Prior to this I could go weeks without an instance.

Quote
Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

Re: Forum Database Errors

Oldjim — Fri, 07 Aug 2015 13:24:23 GMT

I have seen the same error recently when going straight to the Member Centre via this link http://portal.plus.net/my.html?action=myconnection

Re: Forum Database Errors

ejs — Fri, 07 Aug 2015 17:46:33 GMT

Quote from: ejs
Of the two IP addresses for community.plus.net, the occasional database error only seems to happen with 212.159.8.110, and not with 212.159.9.110.

Interesting about the member centre, I would have thought the member centre uses a completely different database, although again portal.plus.net has a pair of IP addresses, 212.159.8.2 routed via PTN and 212.159.9.2 routed via PCL. And they appear to be behind the same dodgy load balancers or whatever that result in packets with a source port of 44300 arriving at your router.

Re: Forum Database Errors

Pettitto — Tue, 18 Aug 2015 21:02:00 GMT

Yeah, we're looking at this and a number of other issues with the Community Site.
We'll let you know when we have more information.

Re: Forum Database Errors

Strat — Tue, 18 Aug 2015 21:09:53 GMT

Thanks for the update Chris.
PS It's still occurring.

Re: Forum Database Errors

Anotherone — Sun, 23 Aug 2015 10:08:21 GMT

Thanks for the update Chris.
But note, I do occasionally see this (not especially frequently) and I connect to 212.159.9.110 all the time.

Re: Forum Database Errors

Townman — Mon, 07 Sep 2015 17:50:22 GMT

Saw it several times prior to 7am today - I doubt the server was that busy then ... unless housekeeping was running?