topic Registrations not working in Community Site Feedback

Registrations not working

chillypenguin — Mon, 30 Jul 2007 20:59:28 GMT

A couple of users at the end of this post;
http://portal.plus.net/central/forums/viewtopic.php?t=57787
Have reported that they are unable to register, as their e-mail addresses are bein g rejected.
Chilly

Re: Registrations not working

Kelly — Mon, 30 Jul 2007 21:26:32 GMT

Colin will pick up first thing tomorrow.

Re: Registrations not working

Penny — Mon, 30 Jul 2007 21:35:56 GMT

Quote from: chillypenguin
A couple of users at the end of this post;
http://portal.plus.net/central/forums/viewtopic.php?t=57787
Have reported that they are unable to register, as their e-mail addresses are bein g rejected.

Don't know if this is a linked factor (?) but the stats page at http://community.plus.net/forum/index.php?action=stats is saying only one new member today (but the figure for number of members on the main forum page seems to have gone up by several hundred over the last 24 hours).
Just mentioning it in case Colin wants to take a look at that as well
Regards,
Penny.

Re: Registrations not working

Chris — Tue, 31 Jul 2007 09:28:16 GMT

The problems in the thread chilly linked to are caused because the customer have already signed up for the site and are trying to reregister, it may be they did it during beta and forgot.

Quote
but the stats page at http://community.plus.net/forum/index.php?action=stats is saying only one new member today

I had a quick word with Colin on this and he thinks it's caused by the new registration process