topic Re: Why does forum have a time out error? in Community Site Feedback

Why does forum have a time out error?

shalom2010 — Fri, 02 Aug 2013 17:59:30 GMT

I've noticed that whenever I upload a photo (even a tiny one) I get a timeout error, although when checking for my post it is there fine. See attached.

Re: Why does forum have a time out error?

Strat — Fri, 02 Aug 2013 18:25:26 GMT

Many people including myself have commented on the slow upload of attachments to posts.
I haven't had a time-out so far.

Re: Why does forum have a time out error?

shalom2010 — Fri, 02 Aug 2013 18:27:27 GMT

Well I get the error saying I've clicked twice when I have not. Using Chrome, I'll have to see if I get it on IE10.

Re: Why does forum have a time out error?

shalom2010 — Fri, 02 Aug 2013 18:30:35 GMT

Only happens on latest Chrome version 28!

Re: Why does forum have a time out error?

ejs — Fri, 02 Aug 2013 18:43:47 GMT

I usually get a timeout when attaching something, although it posts successfully. Also a lot of ACK,FIN packets from 84.93.230.186 and 84.93.230.178 end up hitting my router's firewall. Possibly the router's timeout for that is 30 seconds.

Re: Why does forum have a time out error?

shutter — Fri, 02 Aug 2013 20:10:12 GMT

It takes a while for me to upload pics.. ( even tho I have reduced the file size to kbs)... so I usually open another session of PN Forum, and check it has been uploaded... it usually has, but still does not "end" the "post" session on the other (original) window....

Re: Why does forum have a time out error?

ejs — Sat, 03 Aug 2013 06:32:30 GMT

Test uploading attachment (typical day of adsl stats featuring thunder, REIN and SHINE).
Edit: of course it didn't time out this time.

Re: Why does forum have a time out error?

bobpullen — Wed, 07 Aug 2013 09:31:05 GMT

We think this might be something to do with the configuration of the load balancer that sits in front of the Community Site servers. We're going to make some changes today to see if there's any improvement. I'll bump this thread once the work's complete.

Re: Why does forum have a time out error?

shalom2010 — Wed, 07 Aug 2013 12:18:32 GMT

Thanks for the update Bob

Re: Why does forum have a time out error?

picbits — Wed, 07 Aug 2013 13:05:10 GMT

Test upload from me to test as I've been having the same issue - I use a tp-link router and Firefox
*Edit - of course that also worked for my that time

Re: Why does forum have a time out error?

bobpullen — Wed, 07 Aug 2013 17:29:02 GMT

Change was made around 2pm.

Re: Why does forum have a time out error?

ejs — Sun, 15 Sep 2013 08:37:34 GMT

I've had firefox waiting for ages the last couple of times I've uploaded more than one image attached to a forum post in the last couple of days.

Re: Why does forum have a time out error?

Mav — Sun, 15 Sep 2013 21:48:37 GMT

Quote from: shutter
It takes a while for me to upload pics.. ( even tho I have reduced the file size to kbs)... so I usually open another session of PN Forum, and check it has been uploaded... it usually has, but still does not "end" the "post" session on the other (original) window....

Just noticed this thread and that's a +1 for me.

Re: Why does forum have a time out error?

Anonymous — Mon, 16 Sep 2013 00:54:37 GMT

Still an ongoing problem, many months now.
I always open two windows when posting with attachments.
Promises before from PN, still not sorted.
Up to 30 minutes wait sometimes before posting is acknowledged in original window.
(Auto spell check just gave me........ Posing in a Window !!!)

Re: Why does forum have a time out error?

Anonymous — Mon, 16 Sep 2013 05:05:58 GMT

Still causes me problems EVERY TIME !

Re: Why does forum have a time out error?

shalom2010 — Mon, 16 Sep 2013 12:02:40 GMT

Ditto