topic Re: Forum Notifications in Community Site Feedback

Forum Notifications

artmo — Thu, 07 Jun 2012 09:25:56 GMT

I get notification emails whenever a post has been made to a thread that I am involved in. Suddenly the emails have stopped.
When I go into 'notifications and emails' and look at 'Profiles' I have all four boxes ticked and 'only replies' selected in the dropdown menu.
I have unticked and reticked the boxes. I removed the community.plus cookie from my cookies and this was put back when I signed into the forums.
Any idea why the emails are not arriving with me?

Re: Forum Notifications

jelv — Thu, 07 Jun 2012 14:03:48 GMT

Have you checked the spam folder?

Re: Forum Notifications

artmo — Thu, 07 Jun 2012 16:08:53 GMT

Thanks jlv, just done that and it's empty. What I find strange that I've always got the notifications until a few days ago and I've not altered any settings.

Re: Forum Notifications

artmo — Sat, 09 Jun 2012 09:15:07 GMT

think I've sorted my problem out.
I checked my Account Related Settings and noticed that I was using a gmail email address. When I checked the forum emails were all being marked as spam and going into the gmail spam folder. How this has got changed I don't know as it was working fine before.
Anyway, I have now entered community@plus.net into my gmail address book and that has solved my problem. My gmail account is set to forward messages to my PN account.
Hopefully my problem is solved