topic Re: Always Logged In in Community Site Feedback

Always Logged In

shutter — Mon, 04 Jul 2011 17:28:12 GMT

Is the PlusNet site the only one where you HAVE TO check a box, to remain logged in for longer than 60 minutes?
What is the point of it?
If you want to check something out that takes less than 60 minutes, it does not require any permission to do so.... BUT if it took 61 minutes, then you would have to (and often this happens because you forget to check the box) log in again, What a pain in the ......
It seems to be absolutely pointless.... and an extra "chore" that MUST be remembered if you intend to browse the forums, "just in case" you get "involved" in discussions on the forum...
so ... can we dispense with this unnecessary permission to stay logged in for longer than 60 minutes .... if not...................... WHY not ?

Re: Always Logged In

jelv — Mon, 04 Jul 2011 17:37:17 GMT

Isn't it 60 minutes from your last activity? So if you refreshed any pages of the forums (or did anything else) after about 50 minutes it would be 110 minutes before you were logged out.

Re: Always Logged In

Oldjim — Mon, 04 Jul 2011 17:44:55 GMT

What is the disadvantage of selecting "always logged in"

Re: Always Logged In

jelv — Mon, 04 Jul 2011 17:48:15 GMT

Quite!
The only reason for not using that would be if you were using a shared computer.

Re: Always Logged In

shutter — Mon, 04 Jul 2011 18:35:15 GMT

Quote from: Oldjim
What is the disadvantage of selecting "always logged in"

OR.... More to the point.....
"What is the advantage of HAVING to gain permission by checking the box, to be "always logged in"...
Just about every other site I have to log in, does not require me to choose.... simply because there is no need to....
If I choose not to continue my session with any site... I log out. however, with PlusNet... I must consider carefully whether I am likely to need to be logged in for longer than 60 minutes.....
If I choose to be logged in on any other site.... I am "always logged in"... until I log out, or until I shut the browser down...
My question remains.... WHY do I have to check a box to do what I normally do with other sites... ?
Why is there an "arbitrary" time limit ? what is the advantage ?

Re: Always Logged In

shutter — Mon, 04 Jul 2011 18:37:30 GMT

Quote from: jelv
Quite!
The only reason for not using that would be if you were using a shared computer.

Whether you are on a shared computer or not is absolutely irrelvant....
If you are sharing with someone,. you can still be "always logged in" for less than 60 minutes, as you can still be sharing the computer, for less than 60 minutes....
If you are sharing a computer, you still do not need to have a time limit on any other site... or are you missing the point?

Re: Always Logged In

jelv — Mon, 04 Jul 2011 22:23:45 GMT

Lets get this straight - you are asking for Plusnet to make the least secure option the default?

Re: Always Logged In

shutter — Tue, 05 Jul 2011 08:10:08 GMT

Oh, I see now,.... when I log in on other sites, they are insecure because I don`t have the option of only logging in for 60 mins or less.....and if I choose to "always logged in"... then the PlusNet site is insecure....
e.g. if I use my bank site, I don`t get the choice.... so PlusNet thinks it is a site that needs more security than my bank site? If I forget to "log out" on my bank site, it automatically logs me out when I close the browser.....
so I still can`t see the point of having to choose how long the session will be by checking the box or not. it is just an inconvenience left over from the earlier layouts of the site, methinks.....

Re: Always Logged In

dvorak — Tue, 05 Jul 2011 08:27:20 GMT

i can think of plenty of other sites, ebay for instance, where you have to select an option to stay logged in for a prolonged period of time.
Others don't even have the option of staying logged in.

Re: Always Logged In

jelv — Tue, 05 Jul 2011 09:06:59 GMT

Quote from: shutter
e.g. if I use my bank site, I don`t get the choice.... so PlusNet thinks it is a site that needs more security than my bank site? If I forget to "log out" on my bank site, it automatically logs me out when I close the browser.....

Exactly! The stay logged in option keeps you logged in even when you close the browser - that's why the options are there for the user to choose.

Re: Always Logged In

shutter — Fri, 22 Jul 2011 07:49:43 GMT

Quote from: jelv
Lets get this straight - you are asking for Plusnet to make the least secure option the default?

seems to me they already have.......
there is no requirement to "always stay logged in" on MEMBERS PAGE... OR... WEBMAIL.... ... it seems these are "not worthy" of the same security as the forum !.....

Quote

Exactly! The stay logged in option keeps you logged in even when you close the browser - that's why the options are there for the user to choose.

and when you close the page, the next time you come back to it (even if it is 10 seconds later) you have to log in again.... so the above statement is untrue....including " that's why the options are there for the user to choose." because on those two pages, this option is not there.....
adie:green fixed quote

Re: Always Logged In

dvorak — Fri, 22 Jul 2011 07:55:20 GMT

you do have the auto login option on the port, which is to all intents and purposes the same. Can be found under connection settings.

Re: Always Logged In

shutter — Fri, 22 Jul 2011 08:04:19 GMT

Not quite the same thing....
If you have the "member centre" as a bookmark/favourite..... then there is NO choice....
and when you have logged in on the member centre.... there is NO choice on the Webmail login page...
yet to have a chat with plusnet customers you need to choose whether to "stay logged in" or be limited to 60 minutes chat .... (as jelv says, for security........................ )

Re: Always Logged In

dvorak — Fri, 22 Jul 2011 09:21:47 GMT

Sorry shutter not sure I follow, with the auto login enabled no matter how I get to the member centre e.g. type it in, book mark shortcut etc it always knows who I am and is logged in.
Agreed there is no choice on webmail, but that interface is so awful I abandoned it a ling time ago

Re: Always Logged In

shutter — Fri, 22 Jul 2011 12:58:34 GMT

The point I am trying to make is, why is it so important, and necessary, to tick a box to stay logged in on the forum for longer than 60 minutes....
. yet if I go to the member centre page... I can be logged in all day long without ticking a box (so long as I don`t close the page)..( or switch off the computer )....... (when, despite jelv`s assertions) the page automatically logs me out when I close the page.
The information on the members page is (I hope) more secure, and definitely more "sensitive", yet the "security" ( according to jelv ) given by ticking the box, is not there..
Chatting on the forum requires more security , it would seem , than the information on the members page....

Re: Always Logged In

jelv — Fri, 22 Jul 2011 14:41:24 GMT

You are wrong!
I have just opened Chrome, logged in to the community forums with it set at an hour, closed Chrome, restarted it, gone back to these forums and I was still logged in.
Do you have your browser set to delete cookies when it is closed?

Re: Always Logged In

pierre_pierre — Fri, 22 Jul 2011 17:32:46 GMT

from memory he deletes every thing when he shuts down

Re: Always Logged In

shutter — Fri, 22 Jul 2011 19:12:15 GMT

Quote from: jelv
You are wrong!
I have just opened Chrome, logged in to the community forums with it set at an hour, closed Chrome, restarted it, gone back to these forums and I was still logged in.
Do you have your browser set to delete cookies when it is closed?

Yes, I do .... and yes Pierre, I do run CCleaner on close down at night.!..
BUT... this still has nothing to do with the points I have made...
There is a requirement to use the check box on the forum to stay logged in for longer than an hour....yet there is not any requirement on the member centre or webmail.... where I would have thought that kind of "security" would be important.

Re: Always Logged In

Heloman — Fri, 22 Jul 2011 19:39:47 GMT

I understand what you are saying, Shutter, but it's such a minor point that I can't understand why you get so worked up about it.
Personally, when I first registered for the community forums I opted to stay logged on permanently. I have never had to log on again since.
With the Member Centre I have auto-login enabled. I have no experience of webmail.
Having said that, I enjoy browsing and occasionally participating in the forums but doubt that I have ever spent more than an hour here at any one time

Re: Always Logged In

dvorak — Fri, 22 Jul 2011 22:16:53 GMT

I'm glad you understand Heloman, for I am thoroughly lost..