topic Re: Link to these forums in Community Site Feedback

Link to these forums

jelv — Tue, 08 Sep 2009 08:20:51 GMT

Looking at the current poll on the front of the portal ("If you have a question to ask, what would you do first?") only 4% of people have said "B - Ask for help in the forums".
In the member centre, the link to these forums on the left hand side is called "Discussion forums". I wonder if it might encourage more people to take a look if it were renamed to "Support forums"?

Re: Link to these forums

Strat — Tue, 08 Sep 2009 08:40:29 GMT

For years I never went near forums, regarding them as the domain of the high tech and 'geeky'.
I have noticed quite a number of first time posts from long term customers and wondered why they hadn't been in the forums before. Maybe they viewed them in the same way as I did.
I'm all in favour of raising the profile of the forums as there is a wealth of knowledge and experience in a wide range of disciplines in there. Therefore I think jelv's suggestion is well worth consideration.

Re: Link to these forums

MauriceC — Tue, 08 Sep 2009 13:40:23 GMT

Good call JELV - I'd support the rename. It could make a difference.
Maurice