topic Re: Another strange observation in Community Site Feedback

Another strange observation

jab1 — Sat, 09 Dec 2023 13:05:20 GMT

Dunno what is happening with the forum, but I keep seeing 'likes/thanks' notification for my posts which don't appear until quite a while after.

Re: Another strange observation

ghamilton123 — Sat, 09 Dec 2023 15:21:40 GMT

Noticed this too, or they just keep appearing after refreshing.

Re: Another strange observation

Mav — Sat, 09 Dec 2023 16:20:50 GMT

I don't get many likes

Seriously, though, I have also noticed this issue. Don't think it's worth reporting.

Re: Another strange observation

jab1 — Sat, 09 Dec 2023 17:09:39 GMT

@Mav I disagree - it is another niggle that, of course Khorus will say 'well, we can't reproduce, so it can't be happening' , even though it is. Combined with other reported, and 'denied' problems, it is clear whatever they are doing with the core program - supposedly - is breaking many of the correctly applied changes that have been working for a long time since Jack introduced them, with the full approval of Lithium, as it was then.

I appreciate I am probably on a hiding to nothing here, but if no-one points these things out, the forum will become unworkable.

Re: Another strange observation

Mav — Sat, 09 Dec 2023 17:30:13 GMT

@jab1

I agree with all your points above but just feel we'll end up with yet another Khorus thread apparently going nowhere

Re: Another strange observation

jab1 — Sat, 09 Dec 2023 17:37:14 GMT

The reason that one 'went nowhere' is because no-one at Plusnet/BT Consumer did anything much other than accept the Khorus response of 'we can't reproduce it, so it isn't happening' - as I said above, that is the response I'm expecting to this report. My question is, and I know you can't answer it, why is the forum suddenly seeing all these 'issues' after running almost faultlessly for five years?

And yes, I know there have been the odd problems previously, but they seemed to get sorted.

Anyway, I await a response from @NickBS .

Re: Another strange observation

Townman — Sun, 10 Dec 2023 01:05:55 GMT

@Mav

If we do nothing because we don’t think raising issues will ever go anywhere then what’s the point of this board? There are things wrong with the product … if we do not report them here and ensure that they are passed on to the product owners … there will never be any improvement.

Re: Another strange observation

Dan_the_Van — Sun, 10 Dec 2023 10:54:09 GMT

Well here's a thing from the above @Townman post, for me I see

But after I posted it corrected to three 🙄

Re: Another strange observation

jab1 — Sun, 10 Dec 2023 10:58:39 GMT

I see 3:

But that wasn't the reason for my original post. I saw a notification pop-up, bottom left of the screen, went to the notification area to view it, and it wasn't there, until some time later.

Re: Another strange observation

Dan_the_Van — Sun, 10 Dec 2023 11:14:28 GMT

Well for me I see no problems with the two types of notifications, but for me they are bottom right.

Maybe the incorrect like count I noticed is part of the issue.

Re: Another strange observation

Anonymous — Sun, 10 Dec 2023 11:58:30 GMT

So just for giggles, who's going to escalate this to Khoros to prove how pathetic they are are problem solving ?

given that this issue is far simpler to replicate than the many problems with "Who's Online"

If they reply with the usual -

@SeanD wrote:

Khoros has oddly not been able to replicate the issue ... .... which is why they have not been able to suggest a course of action to fix.

Then we might as well give up !

Re: Another strange observation

jab1 — Sun, 10 Dec 2023 14:57:30 GMT

Another new 'feature' which is regressive - if you select 'unread posts' from the links at the foot of the page, until today, clicking the link to each took you to that post - now it takes you to the original one, and you have scroll/changes pages until you get to the unread one(s).

Who, or what, is introducing these fiascos?

Re: Another strange observation

RobPN — Sun, 10 Dec 2023 16:32:00 GMT

@jab1

Are you perhaps confusing the links under that section, i.e. 'Unread Topics' (on the left) and 'Unread Posts' on the right?

I just tried them and they seem to be working as they always have for me, i.e. clicking the 'UT' (left) link takes me to the beginning of the thread whilst clicking the 'UP' (right) takes me directly to that post.

Re: Another strange observation

jab1 — Sun, 10 Dec 2023 16:43:01 GMT

@RobPN Nope - I did wonder if I had - so have been very careful in watching what I click - this was happening for a while prior to my post, so I have been attentive to what I am doing - but it is difficult to form a conclusive pattern at the moment as the whole forum is extremely quiet.

However, and I will need further experimentation to form a proper evaluation, the last couple of times the list has populated, the topic title has not been in 'bold' font, and thinking back, some of the previous ones haven't been, and I think these were the ones exhibiting the weird behaviour - maybe I need to experiment further.

Re: Another strange observation

jab1 — Sun, 10 Dec 2023 20:24:41 GMT

An example of this 'behaviour' - note the 'Unread Posts' picture has the topic title in unboldened characters, and takes me to the original post:

Re: Another strange observation

NickBS — Mon, 11 Dec 2023 10:53:01 GMT

I'll try take a look at this later in the week - when i can give it some proper attention. I'm up against it with some big launches and workshops at the mo.

I received a response from Khoros on the who's online piece. Was a bit too technically for me - but will aim to summarise also.

Re: Another strange observation

greygit1 — Sun, 17 Dec 2023 23:22:02 GMT

A view from another place.

I can see 'likes' whilst not logged in. I can see the 'like' button whilst not logged in. I can't 'like' whilst not logged in.

Once I log in the 'like' button disappears.

Re: Another strange observation

jab1 — Mon, 18 Dec 2023 07:33:33 GMT

Not that it matters, but the above post does not make sense.

Re: Another strange observation

Mav — Mon, 18 Dec 2023 15:49:39 GMT

The way I read the previous post was that @greygit1 can see how many likes a post has and the 'Like' button when not logged in but can't use it. He cannot see the 'Like' button when he is logged in.

Re: Another strange observation

jab1 — Mon, 18 Dec 2023 15:51:39 GMT

@Mav Fair enough - but that is totally irrelevant to this topic (and doesn't make sense).