topic Re: Feedback Survey Pop-up in Community Site Feedback

Feedback Survey Pop-up

shutter — Thu, 21 Jul 2022 09:12:24 GMT

It is most annoying, and RUDE, to say the least, about this PlusNet feedback survey. It keeps popping up, at least twice a day, for the past couple of weeks, or more... I could be writing a message, and then the survey pops up, and bullies me into responding before I can complete what I was doing.

I have replied everytime, but I am still getting it popping up... already first thing this morning.

WHY? surely once it has been answered, there is no need to keep SPAMMING people, and having to complete it or X it everytime before being able to complete what was started, is the height of rudeness.

Re: Feedback Survey Pop-up

Townman — Thu, 21 Jul 2022 09:51:53 GMT

Do you have a cookie cruncher installed?

Re: Feedback Survey Pop-up

shutter — Thu, 21 Jul 2022 10:16:10 GMT

@Townman Speak english please. ! .

Cookies are cleared at the end of the day. by default but that is no reason why it should repeat itself during the day. nor should it be able to repeat itself once it is completed.

This has happened in the past... then it `s stopped for a couple of years.. Now it is back with a vengeance.

Of course, it gets a ZERO score on every choice. due to it`s insistence, . and the more times it gets a ZERO, the lower the "perceived" respect and response level witll be associated with the results. Therefore the survey result is meaningless, or has little purpose regarding the "bragging" rights for advertising/sales purposes.

Re: Feedback Survey Pop-up

Townman — Thu, 21 Jul 2022 10:25:00 GMT

Cookie cruncher - cookie cleaner both English.

These surveys are cookie controlled. Clearing cookies will remove the indication that the survey has been done.

Re: Feedback Survey Pop-up

Smith7 — Thu, 21 Jul 2022 10:33:18 GMT

They are a pain in the

There have been many posts about that on here but can't find any at present

I think it was Mook who suggested

When "Manage Cookie Setting " comes up you have to have the top one "Essential Cookies" leave all the others as OUT

Then Submit Preferences

It works for me I don't get then until I clear cookies on Chrome

Re: Feedback Survey Pop-up

shutter — Thu, 21 Jul 2022 10:52:25 GMT

Well, if PlusNet are happy to receive ZERO for all questions, as a response everyday... then that will skew the results from "what nice people we are...." to err...( minimum 365 zero`s) something less useful for advertising effect. then carry on. Still does not cover why it has suddently started appearing again, after so long.... maybe the survey company are getting short of money and want to increase their "take" by producing this survey again. ( repeat order from PlusNet ? ? ? ) probably cheaper than carrying out a "proper" survey. Whatever it is,... it is xxxxxxxxxxxxxxxx annoying and RUDE to the nth degree..

Do the survey, or else you can`t continue using the forum, or doing whatever. X the survey to continue, will allow you to continue...but it is of no actual survey value to the survey company, or to plusnet... so making it a pointless survey, put out to annoy people.

Re: Feedback Survey Pop-up

jab1 — Thu, 21 Jul 2022 10:52:42 GMT

I don't have CCleaner on this Linux machine - it doesn't seem to want to install, not surprisingly, but as I never intentionally bother logging out of this - or other - forums, I don't 'clear cookies'. Would it not be an idea to just remain logged in?

Re: Feedback Survey Pop-up

shutter — Thu, 21 Jul 2022 10:54:34 GMT

@Smith7 I shall look out for that, and see if it makes a difference. normally I don`t bother about cookies... but in this case... it looks like I have to bow down and capitulate, or be annoyed by the useless survey.

Re: Feedback Survey Pop-up

shutter — Thu, 21 Jul 2022 10:55:45 GMT

@jab1 Difficult to leave the laptop logged in and powered up, and connected 24/7 ! .

Re: Feedback Survey Pop-up

jab1 — Thu, 21 Jul 2022 11:04:20 GMT

@shutter I don't - I just don't bother logging out of the forum(s).

Re: Feedback Survey Pop-up

Baldrick1 — Thu, 21 Jul 2022 11:26:05 GMT

@jab1

This might well work if you keep the Plusnet cookie but many of us has the ‘Clear cookies on exit’ option set on our browser. This clears it when you switch the computer off.

Re: Feedback Survey Pop-up

jab1 — Thu, 21 Jul 2022 11:31:46 GMT

@Baldrick1 OK . I admit I don't have that option set - never had. On the Windows machine - now only used for emergencies or the couple of programs I haven't found an easy Linux equivalent for - CC was set to clear cookies - EXCEPT for those I explicitly told it to keep.

Re: Feedback Survey Pop-up

Baldrick1 — Thu, 21 Jul 2022 11:35:42 GMT

@jab1

It’s a setting in Firefox. I have not checked that it’s there on my Linux machine but assume that it’s there.

Re: Feedback Survey Pop-up

jab1 — Thu, 21 Jul 2022 11:40:14 GMT

@Baldrick1 I know that - all I said is that I have never used it.

Re: Feedback Survey Pop-up

Townman — Thu, 21 Jul 2022 11:55:56 GMT

@Baldrick1 wrote:

@jab1

This might well work if you keep the Plusnet cookie but many of us has the ‘Clear cookies on exit’ option set on our browser. This clears it when you switch the computer off.

If you send the computer to sleep or hibernate it, then cookies will not be cleared.

Re: Feedback Survey Pop-up

dvorak — Thu, 21 Jul 2022 12:16:39 GMT

seems a pointless discussion, issue is of posters own making.

Re: Feedback Survey Pop-up

RobPN — Thu, 21 Jul 2022 12:19:24 GMT

@dvorak wrote:
... a pointless discussion, issue is of posters own making.

I'm glad somebody finally said it!

Re: Feedback Survey Pop-up

shutter — Thu, 21 Jul 2022 12:40:19 GMT

So pointless, you both had to join in. Stranger things have happened... like having a fridge under a bridge. or maybe not, if you live there I suppose.

Re: Feedback Survey Pop-up

RobPN — Thu, 21 Jul 2022 13:38:23 GMT

A shame you have to make constant insinuations of trolling @shutter when people point out your frequent gaffs. Perhaps if you spent less time shaving every day you'd have more time to understand what people are telling you.

Re: Feedback Survey Pop-up

shutter — Thu, 21 Jul 2022 13:52:35 GMT

interesting that you acknowledge your fridge was under the bridge ( home of a troll ). and then try to take the moral high ground in your post by an insulting response.