topic Re: Broken Ignore button. in Community Site Feedback

Broken Ignore button.

7up — Thu, 18 Nov 2021 10:47:58 GMT

When visiting a users profile there is a button to ignore them.

I have used this recently on a member that i believe to be trolling. Despite this i am still seeing their replies to topics.

I do not want to see those replies.

Please can you have the ignore feature fixed.

This would solve a LOT of problems in General Chat.

Thank you.

Re: Broken Ignore button.

dvorak — Thu, 18 Nov 2021 11:00:22 GMT

@7up can you reply to this please? want to check something.

Re: Broken Ignore button.

7up — Thu, 18 Nov 2021 11:00:59 GMT

@dvorak wrote:

@7up can you reply to this please? want to check something.

I assume you've now ignored me to test it lol

Re: Broken Ignore button.

Baldrick1 — Thu, 18 Nov 2021 11:30:42 GMT

@7up , @dvorak

I thought that the Ignore button only applied to Private Messages, not community replies.

Re: Broken Ignore button.

RobPN — Thu, 18 Nov 2021 12:32:30 GMT

Agreed @Baldrick1 , I think this has been discussed before.

It only stops the 'Ignored' person from PM'ing you.

Re: Broken Ignore button.

Mav — Thu, 18 Nov 2021 13:10:13 GMT

@Baldrick1 wrote:

@7up , @dvorak

I thought that the Ignore button only applied to Private Messages, not community replies.

That's my understanding of it, too.

Re: Broken Ignore button.

Alex — Thu, 18 Nov 2021 13:58:00 GMT

I suppose it could be added to the list of enhancements? Yes I won't moan about the thing I usually do (makes a change I know!).

I don't know how much customisation PlusNet make to the standard Lithium build, here is an idea, get a developer in house to fix it and then sell it back to Lithium! 😛

Being a developer myself maybe have a separate board for people to make suggestions? Probably private to selected people, as obviously things like security risks can't be made public.

Just an idea really. Most of mine are usually bad.

Re: Broken Ignore button.

Baldrick1 — Thu, 18 Nov 2021 14:30:14 GMT

@Alex

This is a public forum. Other members might like to see replies (and even agree with them) even if they offend the OP. Therefore I can only guess that you want to include individual message filtering for every account. This sounds like more than a minor coding tweek to me!

A clue to the function of the ignore field is in the field heading:

Re: Broken Ignore button.

7up — Thu, 18 Nov 2021 18:46:49 GMT

Guys, it's really this simple. General Chat is popular, we're all glad it's back however some people don't like others and therefore they should be able to click that ignore button and be done with it irrespective of the "Contact me" heading.

Why would I look to contact that user for an ignore button that dismisses their incoming messages? - It's bonkers.

The ignore button should work on posts / replies. Other forums offer this, it's not a big deal. Lithium are just lazy.

Re: Broken Ignore button.

Mav — Thu, 18 Nov 2021 20:18:32 GMT

It is what it is and has been since day one. I doubt griping about the way the Ignore button works would change things any time soon.

If you see someone you want to ignore's post you don't have to read it. If you do then you don't have to reply. Restraint, which is clearly lacking in some members within General Chat, is the order of the day.

Re: Broken Ignore button.

7up — Thu, 18 Nov 2021 21:05:21 GMT

Accusing me of griping is uncalled for when i am putting forward a useful suggestion that is common on other forums. You are one of the mods who are fed up with dealing with spats in GC aren't you so perhaps you'd instead back me for once and say "hey, thats not a bad idea".

Re: Broken Ignore button.

Alex — Thu, 18 Nov 2021 21:24:34 GMT

Yes I agree, to essentially say "It is what it is", "Stop moaning and live with it" it the short sighted Sun reader approach of not wanting to listen to any feedback.

Are we allowed to give any feedback at all? It appears this forum is run by North Korea now and we can say anything as long as the management all agree to what we say and it is nothing negative.

I would spell check this, but I can't be bothered to Ctrl-A, Ctrl-X, Ctrl-V this into Word and back again. That was a useful feature before that was canned for no reason. Can't the same be done with the Feedback tab too?

If I had the attitude to my end users as PlusNet, if they critised my software then I would be fired.

I quite like the pub, and obviously the testers at Lithium and the people who signed if off must have had a nice backhander and a good few pints down there.

Re: Broken Ignore button.

Mav — Fri, 19 Nov 2021 00:02:43 GMT

@7up My comment was not aimed at any specific person. Apologies if I offended you.

I wouldn't get 'fed up' as you call it with the General Chat spats if members played nicely like the adults we're all supposed to be and adhered to the rules.

@Alex I never said "Stop moaning and live with it" I simply suggested that I cannot see this one being changed any time soon considering it has been discussed several times before.

Re: Broken Ignore button.

Alex — Fri, 19 Nov 2021 00:07:48 GMT

Fair enough @Mav sorry for my harsh response.

I am having a bad day today, so I am in a foul mood, just chilling out now with a light ale (or three).

Not anyone's fault here, so my apologies for taking it out on here.

I just thought it was quite a good idea and it shouldn't have been dismissed.

Obviously I don't know what goes on behind the scenes and how feasible any idea is.

Pleased GC has returned and I don't want to upset anyone.

Re: Broken Ignore button.

Townman — Sat, 20 Nov 2021 09:37:27 GMT

@Alex wrote:

I would spell check this, but I can't be bothered to Ctrl-A, Ctrl-X, Ctrl-V this into Word and back again. That was a useful feature before that was canned for no reason. Can't the same be done with the Feedback tab too?

If I had the attitude to my end users as PlusNet, if they ~~critised~~ [criticised] my software then I would be fired.

What is the problem / current need for spell check in the forum post editor itself? Yes historically it had merit, but these days all decent browsers / OS platforms do spell checking on the fly. As soon as I did the above reply / quote, the browser highlighted the above typo.

Re: Broken Ignore button.

Alex — Sat, 20 Nov 2021 09:43:58 GMT

Spell checking on the fly? I suppose some people may like it, but I don't. That red underlining thing as I type does my head in, so that is the first thing that gets disabled as soon as possible with anything I use.

I don't see the problem with just clicking on a check button after I have finished typing.

Re: Broken Ignore button.

Townman — Sat, 20 Nov 2021 18:25:57 GMT

Whilst others don’t see the problem with red underlining if you make a spelling error?

Seems far simpler than involving another layer of technology. As an experienced professional developer you’ll know well the risks of complication and error inducement from adding a redundant layer of code … to do what’s already in-built but someone chose to turn off?

Re: Broken Ignore button.

7up — Sun, 21 Nov 2021 09:51:41 GMT

@Mav wrote:

I wouldn't get 'fed up' as you call it with the General Chat spats if members played nicely like the adults we're all supposed to be and adhered to the rules.

Most try to play nicely but every now and again there is the odd one who comes along and will disagree with everything. To make matters worse they will then try to force their opinion on everyone else and attack those who won't accept it.

Further, not everyone is placid. You might be Mav but that then means you see many others as "trouble" because they're not as placid as you.

Most General Chatters don't want hassle but theres always been a few (over the years) that have come and gone with the intent of being difficult. Some hang around and eventually learn to fit in, others clear off and then either stay away or come back determined to finish it.

As Alex has said, it's like North Korea round here these days - we can say what we like as long as you mods and Jono like it.

Like i said, that ignore button filtering out everything from the selected user would end a lot of trouble before it even started.

Moderator's note by Mike (Mav): Details of a PM removed as per Forum Rules.

Re: Broken Ignore button.

Alex — Sun, 21 Nov 2021 04:57:27 GMT

@Townman

Just because other software offers it, then that is no justification as to why something that was useful should be removed.

If I removed something from my software and said, "Well other software offers it, I can't be bothered to support it anyone. Use some else's software instead. Tough", then once again I would be fired.

Again, if that is not a cost cutting exercise then I don't know what is.

Re: Broken Ignore button.

Baldrick1 — Sun, 21 Nov 2021 08:46:10 GMT

I wonder whther this board's title should be changed from General Chat to something more appropriate. I can think of a few titles but assume that each would cause offence to some-one.

The first complaint was from a poster who wants the option to block out seeing a response from a poster with opposing views to their own. Presumably the preference would be the capability to completely suppress opposing views? Who mentioned North Korea? The response was that this is a feature that is not available.

Nineteen posts later the subject is still being heatedly debated. The General Chat board is back. Rejoice and use the features that are available.