topic Re: 'Top fixers' panel in Community Site Feedback

'Top fixers' panel

jab1 — Fri, 14 May 2021 05:43:25 GMT

@JonoH Only a minor point, but has someone been fiddling with the forum? Somehow, the above list now shows only PN staff, whereas for as long as I can remember, it has previously shown ordinary Community members?

EDIT: @MisterW is on it - but with what looks like his total 'fix' count.

Re: 'Top fixers' panel

Gandalf — Fri, 14 May 2021 06:35:17 GMT

If you drill down into the top fix leaderboard, it looks like it’s sorting the fixes by ‘all time’ no matter what time range you click on.

Thanks for flagging @jab1 I’ll raise for further investigation

Re: 'Top fixers' panel

RealAleMadrid — Fri, 14 May 2021 07:17:39 GMT

It has certainly changed, I was on the list a day or 2 ago and I'm definitely not in the all time list.😀

Re: 'Top fixers' panel

jab1 — Fri, 14 May 2021 07:22:27 GMT

You are #28 on the list, @RealAleMadrid 😀

Re: 'Top fixers' panel

Gandalf — Fri, 14 May 2021 07:27:26 GMT

It looks like you can't see yourself on the list. I can't see me but by rights I should be second to dvorak.

Re: 'Top fixers' panel

RobPN — Fri, 14 May 2021 07:29:35 GMT

Only second @Gandalf ?

Re: 'Top fixers' panel

jab1 — Fri, 14 May 2021 07:30:56 GMT

@Gandalf wrote:

It looks like you can't see yourself on the list. I can't see me but by rights I should be second to dvorak.

You can, @Gandalf - I'm #14 or 15 - can't remember which.😉

Re: 'Top fixers' panel

Gandalf — Fri, 14 May 2021 20:05:16 GMT

@RobPN wrote:

Only second @Gandalf ?

I know right? Outrage isn’t it?

Now this is odd. I logged out and I still couldn’t see me.

All these years earning fixes for nought...

[edit]

Also it looks like the mods/superusers are higher up on the top fix leaderboard that I can see because they’ve got a lot of ‘secret’ fixes from posts on their private boards.

For those who can’t see the private boards I suspect dvorak wouldn’t show at the very top.

Re: 'Top fixers' panel

Alex — Fri, 14 May 2021 20:17:25 GMT

Sounds like an update has been applied, now the Super Users (that should be two words not one) and the mods boards are now being included in some SQL queries now.

Re: 'Top fixers' panel

Gandalf — Fri, 14 May 2021 20:19:48 GMT

@Alex they’re not showing up if I log out my staff account so I don’t think that’s the case. Also if you toggle through the time periods, the order doesn’t change. I think the order is just set to All Time no matter what you select.

Re: 'Top fixers' panel

Alex — Fri, 14 May 2021 20:34:12 GMT

Thanks, just got my development hat on 😛. Sure you've tried logging out of your staff account and one with just standard permissions. If I can help with testing let me know.

Re: 'Top fixers' panel

Gandalf — Fri, 14 May 2021 20:41:03 GMT

Yep. Cheers, should be all good but I’ll let you know if we do need help testing.

Re: 'Top fixers' panel

Alex — Fri, 14 May 2021 20:46:03 GMT

Thanks, you know where I am if you need me,

Re: 'Top fixers' panel

Townman — Sat, 15 May 2021 20:07:32 GMT

@JonoH

I seem to recall when we were developing this forum's functionality, it was agreed (determined?) that staff** would not be included on the fixes leader boards, so as to place customer members at the top.

Am I imagining this?

We are all aware that a fair deal of the good customisation on here has broken over the years as Lithium (or whatever name they use this year) has slapped yet another part tested un-scoped change on the service. Still waiting for the post editor to be restored to what it once was.

Please bring back @jaread83

**Edit - if this were the intention, then I can see that ex-staff might "muddy" this principle - see Chris!

Re: 'Top fixers' panel

JonoH — Sun, 16 May 2021 07:36:47 GMT

@Townman wrote:

@JonoH

I seem to recall when we were developing this forum's functionality, it was agreed (determined?) that staff** would not be included on the fixes leader boards, so as to place customer members at the top.

Am I imagining this?

Nope, that's exactly right.

@Townman wrote:

**Edit - if this were the intention, then I can see that ex-staff might "muddy" this principle - see Chris!

I think I've a button that removes all fixes from an account so if we were precious about it we could likely rectify it, it's one of the reason why all new starters create a new forum account rather than use any existing one, and I'll nuke it if and when they depart.

Re: 'Top fixers' panel

RobPN — Sun, 16 May 2021 07:49:32 GMT

@JonoH wrote:

I think I've a button that removes all fixes from an account so if we were precious about it we could likely rectify it, it's one of the reason why all new starters create a new forum account rather than use any existing one, and I'll nuke it if and when they depart.

That sounds a bit 'Hotel California-esque' @JonoH - surely it would be fairer to lock the leaving staffers account/fix-score rather than remove it (which is what I presume nuking it would be), and give them credit where it's due?.

Re: 'Top fixers' panel

JonoH — Sun, 16 May 2021 08:50:21 GMT

@RobPN wrote:

That sounds a bit 'Hotel California-esque' @JonoH - surely it would be fairer to lock the leaving staffers account/fix-score rather than remove it (which is what I presume nuking it would be), and give them credit where it's due?.

Most community members would never compete with someone who has at any point done this for a living. If for example @Gandalf left then He'd immediately be credited for

Posts: 18,717

Thanks: 6,229

Fixes: 1,024

Now this is his full time job, on an account he made in work time, if he want's to continue to post after he leaves he has a second account for that, because some people enjoy trying to top the leader board, or seeing how they rank amongst other members of the community.

We deliberately made it so that community members weren't in competition with staff, removing a staff badge puts historic fixes back on the leader board.

Long and short of it is, if you want to keep your account (very few staff members have this option) we should likely remove your fixes, if you don't want to keep your account and I can retire it, you can keep it all.

Re: 'Top fixers' panel

jaread83 — Mon, 17 May 2021 08:24:51 GMT

Very strange behaviour. As far as I know the code hasn't been tinkered with from our side.

I will have to send an email to the software vendor (Khoros) and see if there is anything they have done that borked it.

Additionally, as has already been pointed out, the time period selection for top fix authors doesn't work either and it looks like its just showing everything.

When I get some kind of answer or solution, I will return.

Re: 'Top fixers' panel

jaread83 — Mon, 17 May 2021 08:36:42 GMT

Sent an email off to support. Not much we can do as noone has changed anything in the admin and there have been no recent code changes that would affect that panel.
Will keep you guys posted.

Re: 'Top fixers' panel

Townman — Mon, 17 May 2021 08:58:49 GMT

Jack - so great to see you back in this space. You been missed greatly.

Off topic slightly but would you be able to ask the vendors how did they bork the TinyMC editor configuration please?