topic Re: 'This fixed my problem' anomaly in Community Site Feedback

'This fixed my problem' anomaly

198kHz — Wed, 13 May 2020 16:40:53 GMT

I've noticed a few threads recently where the OP has nominated one of their own posts as the 'fix'.

No doubt this is due to the sudden influx of new posters who've come to the forum in a time of crisis, but surely the forum software should prevent this happeneing at all.

Re: 'This fixed my problem' anomaly

Gandalf — Wed, 13 May 2020 17:36:39 GMT

I believe that’s been the case ever since we migrated to this forum in April 2016. I understand where you’re coming from, though sometimes a OP’s own post may rightfully be ‘the fix’ if it contains the necessary information and there’s no other relevant post to mark as fixed.

Re: 'This fixed my problem' anomaly

Baldrick1 — Fri, 15 May 2020 15:27:16 GMT

@Gandalf wrote:

I understand where you’re coming from, though sometimes a OP’s own post may rightfully be ‘the fix’ if it contains the necessary information and there’s no other relevant post to mark as fixed.

Agreed that this is occasionally the case but from what I see it's normally a failure of the OP to understand how it's supposed to work. This is understandable because if there is any guidance, I have never seen it.

Re: 'This fixed my problem' anomaly

dvorak — Fri, 15 May 2020 19:51:21 GMT

If you see a fix that shouldn’t be applied then you can report it to the moderators and it can be reviewed and acted upon.

Re: 'This fixed my problem' anomaly

198kHz — Fri, 15 May 2020 21:39:28 GMT

@dvorak @Baldrick1 @Gandalf

Thanks for all contributions - I guess that's cleared up now.

Not really "fixed", so no tick. 😜

Re: 'This fixed my problem' anomaly

dvorak — Fri, 15 May 2020 21:41:01 GMT

Bah. Lost out on internet points 😂😛

Re: 'This fixed my problem' anomaly

Gandalf — Fri, 15 May 2020 21:55:04 GMT

*grumbles to himself and walks away*

(I too like internet points 😁)

Re: 'This fixed my problem' anomaly

Townman — Mon, 01 Jun 2020 08:32:11 GMT

I put it down to the somewhat pervasive inability to read (along with write) properly.

The button says “THIS fixed my problem” not “My problem is now fixed”. They are not the same.

This was raised as an issue during testing with a change request that an OP be prohibited from marking their own post as the fix. The the request was rejected on the grounds that OCCASIONALLY an OP might find the solution themselves. I contended that in such circumstances the mods be asked to apply the “This fixed it” marker, but that did not influence thinking. I guess that if you can find away of accepting (justifying?) aberrant characteristics you can save the cost of fixing them?

Instead we now need to call on the mods to modify more incorrect attributions than we see valid self fixed. Maybe that’s their new role title - “Modifiers”?

Note if ever on my posts one sees the “mods” referred to as the “kids” please put it down to a fat thumb on an iPhone (or predictive text) in conjunction with a failure to reread properly before posting.

Re: 'This fixed my problem' anomaly

198kHz — Mon, 01 Jun 2020 12:49:12 GMT

@Townman wrote:
This was raised as an issue during testing with a change request that an OP be prohibited from marking their own post as the fix. The the request was rejected on the grounds that OCCASIONALLY an OP might find the solution themselves.

Occasionally? Rarely, I'd say. Even then, it's most likely to be misoperation or misunderstanding, and it would be better if OPs were not able to nominate their own post as a fix.

Agreed re comprehension!