topic Re: Wrong timestamp in Community Site Feedback

Wrong timestamp

198kHz — Wed, 12 Jun 2019 22:48:03 GMT

Just noticed this in the 'Home Phone' Topics list - at 2340 on 12 June:

Re: Wrong timestamp

Townman — Thu, 13 Jun 2019 11:32:55 GMT

That is also the time stamp I see on your post too.

An off the wall idea - can you please double check the date and time zone of your device, as the post above is also dated 11:48pm (later tonight)!! That said your further post this morning has a time stamp of earlier today!

One would hope that the system uses server side time stamps - but this is a Lithium solution so there is some possibility it took a client side time!

There is though also some possibility that one of the servers in their server farm has the wrong date!!!

Re: Wrong timestamp

198kHz — Thu, 13 Jun 2019 15:14:17 GMT

Thanks @Townman

All OK with my PC clock, time zone, DST setting etc.

I favour your latter suggestion - maybe the date is changing at 2300 instead of 0000.

Re: Wrong timestamp

198kHz — Sat, 15 Jun 2019 22:10:42 GMT

@198kHz wrote:

I favour your latter suggestion - maybe the date is changing at 2300 instead of 0000.

Messages #11 and #12 in this thread would appear to support that theory - the date changes between 10:59 and 11:02PM.

Same here - Messages #53 and #54.

Re: Wrong timestamp

MauriceC — Sun, 16 Jun 2019 08:28:55 GMT

I'd hazard a guess that (at least) one of the servers has been set with an inconsistent time zone?

Re: Wrong timestamp

Anonymous — Sun, 16 Jun 2019 08:38:09 GMT

Well if that is the case then it implies it’s out of synch with the others and may well explain some of the other issues we see around here.

If the server is using a clock that’s an hour out to process timestamps for cookies, posts, sessions, etc then this could cause issues when they’re handled by another server using the correct time, and vice versa of course, by expiring a session it thinks is an hour ahead of its time.

Re: Wrong timestamp

MauriceC — Sun, 16 Jun 2019 08:41:26 GMT

Could well be @Anonymous it's surely a high contender! We've got the haystack, just need to find the needle?

Re: Wrong timestamp

Townman — Sun, 16 Jun 2019 09:31:45 GMT

@JonoH

Can you please get Lithium to check out the theory here please?

Re: Wrong timestamp

JonoH — Mon, 17 Jun 2019 08:44:09 GMT

What exactly is the problem with the timestamps? they look fine to me.

Here are the two @198kHz linked to.

Re: Wrong timestamp

Townman — Mon, 17 Jun 2019 08:51:54 GMT

Posts 53 to 54 the DATE changes from 15 to 16 whilst the time advances a little 10pm to 11pm.

Go to page 2 of that topic and the time stamps are 16th at 7AM!

Re: Wrong timestamp

JonoH — Mon, 17 Jun 2019 12:25:29 GMT

That's raised and I've had a little fun with it as well

Wait a minute Khrous, uh, are you telling me you built a time machine?
Description	We're experiencing inconsistent timestamps with the community attachment Timestamp2.png shows the date changing at 11.01pm You can see that here https://community.plus.net/t5/General-Chat/Your-Health-Records/td-p/1633629/page/4 Also https://community.plus.net/t5/General-Chat/Flaming-heck-What-happened/td-p/1647912 Shows message 11 timestamped at ‎15-06-2019 10:59 PM Shows message 12 timestamped at 16-06-2019 11:02 PM We've jumped a day here in 3 minutes and it's not 00:00 Shows message 13 timestamped at 16-06-2019 11:21 PM Shows message 14 timestamped at 16-06-2019 11:21 PM Shows message 15 timestamped at ‎16-06-2019 11:26 PM Then somehow we go back in time Shows message 16 timestamped at 16-06-2019 7:35 AM ‎ Shows message 16 timestamped at 16-06-2019 7:57 AM
Instance	Production
URL(s) of Where Problem Occurs	You can see that here https://community.plus.net/t5/General-Chat/Your-Health-Records/td-p/1633629/page/4<br><br><br>Also https://community.plus.net/t5/General-Chat/Flaming-heck-What-happened/td-p/1647912
Steps to Reproduce	view links
Expected Behavior	We shouldn't be able to go back in time.
Actual Behavior	Turns out it's not just Marty Mcfly that can go back to the future.
Browser and OS	All
Username, Roles, or Ranks	All

Re: Wrong timestamp

Anonymous — Mon, 17 Jun 2019 12:58:52 GMT

That's odd @JonoH I seen that post an hour before you made it!

Re: Wrong timestamp

Townman — Mon, 17 Jun 2019 13:00:53 GMT

@JonoH

That was a real tease! I guess that when they come back saying they cannot reproduce it / identify the cause you can point them to the possibility of inconsistent date / time settings, be that different time zone / DST settings or simply pointing at a different time server. It would not be the first time that such an issue has caused no end of mischief in multi platform solutions!!

Re: Wrong timestamp

Townman — Mon, 17 Jun 2019 23:16:15 GMT

@JonoH

@Gandalf has learnt to bend light - if support can find out what bit of the service he was connected to just before midnight it might help them focus their investigations...

Gandalf the Great bends time and light

Re: Wrong timestamp

198kHz — Tue, 18 Jun 2019 10:22:07 GMT

It's a forum, Jim, but....

Re: Wrong timestamp

Gandalf — Tue, 18 Jun 2019 20:55:00 GMT

@JonoH wrote:

That's raised and I've had a little fun with it as well

Wait a minute Khrous, uh, are you telling me you built a time machine?

You've spelt ~~Lithium~~ Khoros wrong.

@Townman wrote:
@Gandalf has learnt to bend light

I'm that good.

if support can find out what bit of the service he was connected to just before midnight it might help them focus their investigations...

Fingers crossed their investigation finds the cause for the issue.

Re: Wrong timestamp

MauriceC — Wed, 26 Jun 2019 10:25:12 GMT

@JonoH wrote:

That's raised and I've had a little fun with it as well

Wait a minute Khrous, uh, are you telling me you built a time machine?

Has the response from Lithium been caught up in the time warp @JonoH

Not seen any examples recently, but then I don't check the message timestamps that frequently.

Re: Wrong timestamp

JonoH — Wed, 26 Jun 2019 10:35:38 GMT

I got this on Monday

After investigation, I have found that this is a result of a bug. I have raised a request with the engineering team and they will be working on further investigation and fixing it.

Re: Wrong timestamp

198kHz — Sun, 30 Jun 2019 22:52:19 GMT

Still happening -

Message #17 here: https://community.plus.net/t5/General-Chat/Have-you-heard-the-one-about/m-p/1651868#M259003

And this post, edited at 11:52 pm on 30th June.

Re: Wrong timestamp

JonoH — Wed, 03 Jul 2019 12:07:02 GMT

@198kHz wrote:

Still happening -

As I posted above, we're aware of this issue and the bug that causes it, I'll let you know when it's resolved.