topic Re: Not getting notifications in Community Site Feedback

Not getting notifications

maranello — Thu, 07 Feb 2019 09:12:48 GMT

I noticed today that @Gandalf mentioned me in a post, but this has not appeared in my notifications. Is this a bug or has a setting been changed inadvertently?

Re: Not getting notifications

Townman — Thu, 07 Feb 2019 09:32:41 GMT

It has been seen from time to time.

Re: Not getting notifications

Anonymous — Thu, 07 Feb 2019 12:07:01 GMT

I've given up with notifications, as it is not unusual for emails to arrive 20 to 22 HOURS after the forum reply got posted.

Re: Not getting notifications

Townman — Thu, 07 Feb 2019 14:34:33 GMT

@maranello,

To be unambiguous, do you mean notification as something which (a) appears on the notifications page and (b) might pop-up a toaster message … or notification EMAILs as alluded to by @Anonymous (which is quite a different matter).

Re: Not getting notifications

Anonymous — Thu, 07 Feb 2019 14:46:42 GMT

Also to be unambiguous, the on screen notifications (both the avatar indications and pop-up bubbles) do work for me as expected, it is only the notification emails often arriving the following day that causes me a problem.

Re: Not getting notifications

maranello — Thu, 07 Feb 2019 14:57:19 GMT

@Anonymous

To clarify, I am referring to the avatar notification (a number in a red circle in the top right of the avatar next to my forum name), but also the list of notifications that can be viewed by selecting 'Notifications'.

Incidentally, I've got one from @Townman for his earlier post.

Re: Not getting notifications

jab1 — Thu, 07 Feb 2019 15:33:59 GMT

@maranello Not that is of any help, but I experienced exactly the same issue mid-January. It lasted for about 48 hours, then miraculously fixed itself - think I posted about it somewhere at the time.

Re: Not getting notifications

maranello — Thu, 07 Feb 2019 15:57:59 GMT

@jab1

Thanks John, your latest post also confirms it is working now.