topic Re: Notification feed failure in Community Site Feedback

Notification feed failure

jab1 — Thu, 05 Jul 2018 07:00:30 GMT

Is it just me, or is the notification feed broken?

I don't have many subscriptions, but I noticed last night that a post in the NHS funding thread in General Chat had been replied to but I had no notification.

Re: Notification feed failure

Townman — Thu, 05 Jul 2018 07:05:12 GMT

Hi John,

I thought I’d experienced that too ... but I dismissed it as a concept. I’m now mindful that Wednesday is Lithium’s fiddle with the system day.... and I have no new notifications this morning which is unusual.

Re: Notification feed failure

jab1 — Thu, 05 Jul 2018 07:08:30 GMT

Thanks Kevin - it's not just me then.

Re: Notification feed failure

MauriceC — Thu, 05 Jul 2018 07:16:52 GMT

I also normally get a number of notifications overnight, but this morning only one? This thread?

Off to check if anything got missed or it just being a 'poor news' day.

Re: Notification feed failure

Townman — Thu, 05 Jul 2018 07:31:27 GMT

... but I did get a notification that this topic had been replied to ...

Edit: and another notifying thanks...

Re: Notification feed failure

jab1 — Thu, 05 Jul 2018 07:24:07 GMT

Nope - no notification for either of the last two replies.

Re: Notification feed failure

Gandalf — Thu, 05 Jul 2018 07:24:19 GMT

I too haven’t received any notifications since 6:40 yesterday evening but then again I don’t always receive notifications overnight. I’m not very popular.

Re: Notification feed failure

JayG — Thu, 05 Jul 2018 07:26:21 GMT

Yup, notifications bust, Gandalf surely kidding!

Re: Notification feed failure

jab1 — Thu, 05 Jul 2018 07:26:43 GMT

@GandalfOh yes you are, it's just that I haven't had any major problem recently.

Re: Notification feed failure

Gandalf — Thu, 05 Jul 2018 07:31:47 GMT

Yay. Right so I didn’t receive any notifications of the replies in this thread.

Something for @jaread83 to look into?

[edit]
That’s odd, the notifications for the superuser escalations thread still works...

Re: Notification feed failure

Townman — Thu, 05 Jul 2018 07:44:51 GMT

This is a ‘patchy’ problem. Whilst I saw notification of John’s reply and the thanks. I have not received notifications of the @Gandalf replies.

Re: Notification feed failure

jab1 — Thu, 05 Jul 2018 07:51:32 GMT

Just seen your last reply, Kevin, but that's the first since Wednesday afternoon.

Re: Notification feed failure

Townman — Thu, 05 Jul 2018 07:54:06 GMT

This starting to look like a person to person issue - on this topic I have only seen notifications for John’s postings here.

Re: Notification feed failure

JayG — Thu, 05 Jul 2018 07:56:55 GMT

+1 for patchy (just received notifications for last 2 posts in this thread - notifications for two separate answered threads AWOL since last evening.)

Re: Notification feed failure

Townman — Thu, 05 Jul 2018 07:59:08 GMT

May be not person related - got notification of @JayG second touch here.

Re: Notification feed failure

jab1 — Thu, 05 Jul 2018 08:00:42 GMT

@JayG - had notification for yours, too.

But not yours, @Townman

Re: Notification feed failure

JayG — Thu, 05 Jul 2018 08:04:50 GMT

No notification for either @Townman or @jab1's last posts - might have to go for a lie down soon!

Re: Notification feed failure

jaread83 — Thu, 05 Jul 2018 10:08:45 GMT

It concerns me if some of you are not receiving any notifications at all... Gandalfs lack of notifications is particularly alarming as he is quite possibly the one person who would have a mountain of subscriptions to multiple threads he has participated in.

For those affected, can you please take a look at your subscriptions in your settings, It's the last tab. It should show you your subscribed topics and whether any new replies have occured.

You should be getting notifications of new replies to a subscribed topic, and your settings should also reflect that. While looking at the list of your subscriptions, compare it to your notification feed. If there has been a new reply in your subscrption feed that doesn't show up in your notifications feed, I will require a screenshot of this if that would be okay for you to provide?

Reason I ask is because this is another thing I don't have much control over so need to collect data to send off to Lithium so that they are clear when identifying a bug.

Re: Notification feed failure

ITWorks — Thu, 05 Jul 2018 10:12:37 GMT

I am also not getting any notifications through today.

Re: Notification feed failure

jab1 — Thu, 05 Jul 2018 11:38:50 GMT

@jaread83 I am getting random notifications - you and @ITWorks replied to this topic since I last looked, and I only received notification of his post - nothing for yours.

Added picture.