topic Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment. in Community Site Feedback

Attn :- Superuser group - Annoying Pop-up amounting to harassment.

shutter — Sat, 14 Oct 2017 08:21:08 GMT

Attention all super user group members..... PLEASE can you find some way of stopping that anoying pop up that comes up every few minutes about a survey.... I have clicked NO THANKS a million times, and it still insists on coming back to annoy.

Surely, if you say NO it means NO..

. I don`t want to answer your stupid questions, stop harassing me..

It never used to happen, on the old forum, and has only recently started on this one...

there should be a law against harassment..... oh ... yes,.... there is.... but does it apply to this kind of harassment ?

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

Oldjim — Sat, 14 Oct 2017 08:44:14 GMT

stop using cc cleaner to get rid of cookies - as I assume that it is what you are doing as nobody else is having the problem

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

shutter — Sat, 14 Oct 2017 08:46:26 GMT

another way to stop it, ( maybe ) is to answer yes, and go through the survey.... but.

..... why should I be bullied and harassed into taking a survey ?

I have said NO Thanks and I mean NO Thanks.... ...

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

Oldjim — Sat, 14 Oct 2017 08:48:22 GMT

but since the fact that you said no is recorded in a cookie which you then delete makes it your problem doesn't it

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

MauriceC — Sat, 14 Oct 2017 09:25:45 GMT

Topic already discussed at length here and here @shutter

Message #13; 15; 24 are of interest in the second link.

@jaread83 has raised the issue with lithium, but I guess had no positive response yet.

perhaps Plusnet will re-assess the value gained from the survey against the annoyance caused?

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

rongtw — Sat, 14 Oct 2017 10:41:05 GMT

Oldjim , I don't think is a cookie it has to be the forum as I get the popup regular on my phone as well as desktop ?

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

Oldjim — Sat, 14 Oct 2017 11:35:21 GMT

that wasn't as stated here https://community.plus.net/t5/Community-Site-Feedback/Community-Feedback-Survey/m-p/1457482#M13136

Thanks for everyone's feedback on this.

As some of you have pointed out this is cookie based and there isn't anything we can do to change this as it's set within the platform.

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

Alex — Sat, 14 Oct 2017 11:45:01 GMT

I have had it a couple of times I think, but not frequently enough to annoy me.

I don't know why it isn't set an account level on the server, presumably it then makes it appear to be anonymous if you don't have to login?

If the OP had some kind of blocker, I would have thought they would have noticed it on other sites too?

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

shutter — Sat, 14 Oct 2017 13:09:29 GMT

@MauriceC

@MauriceC wrote:

Topic already discussed at length here and here @shutter

Message #13; 15; 24 are of interest in the second link.

@jaread83 has raised the issue with lithium, but I guess had no positive response yet.

perhaps Plusnet will re-assess the value gained from the survey against the annoyance caused?

Yes... those two links were dated FEBRUARY and JULY... and I`m still being bullied and harassed.

And NO... I haven`t deleted the cookies.... using CCleaner...

Why only "perhaps"..... surely this is something that this new "SuperUsers" group is supposed to be harassing and bullying them into doing something about it....

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

shutter — Sat, 14 Oct 2017 13:12:44 GMT

@MauriceC & @Oldjim Been out since my last post this moring.... just come back home...booted up... on to the forum to post the previoius reply.... have not, repeat, have NOT used CCleaner,... and I have just been bullied and harassed again....

So it`s got nowt to do with ccleaner.... it`s just downright annoying.... very similar to that geezer on the telly coming on and saying "we`ll do you proud"... and what super "award winning customer service" Plusnet has....

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

billnotben — Sat, 14 Oct 2017 13:28:42 GMT

Yesterday I had a couple of these popups in quick succession.

Yes I use cc but I do not delete the forum cookie.

These popups seem random with no rhyme or reason.

Someone needs to get a grip.

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

Alex — Sat, 14 Oct 2017 13:28:53 GMT

You could try completing it (put in fictious answers, if you feel to - will be quicker), rather than saying No.
See if it goes away?

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

billnotben — Sat, 14 Oct 2017 13:31:30 GMT

@Alex wrote:

put in fictious answers

Maybe that is the answer.

The popups continue until you put in the answers that plusnet want.

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

Mav — Sat, 14 Oct 2017 13:32:07 GMT

Bullied and harassed - is that not a bit strong?

I completed the survey earlier in the year but a few days ago got another pop up. Didn't take the survey again and expect I may get another pop up some time again which I will just cancel.

It takes a moment or two to cancel so, to me, a minor inconvenience rather than anything else.

What annoys me a tad more is when you have been on a new website for just a minute or two then getting a Feedback pop-up.

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

Alex — Sat, 14 Oct 2017 13:46:24 GMT

@Mav wrote:

What annoys me a tad more is when you have been on a new website for just a minute or two then getting a Feedback pop-up.

Don't get me started on the cookie law that the EU passed (I believe it was them),
"Did you know this site uses cookies?".

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

shutter — Sat, 14 Oct 2017 14:09:05 GMT

@Mav

@Mav wrote:

Bullied and harassed - is that not a bit strong

NO... If someone kept coming up to you in the street, and tried the same tactics to get a survey done, every time you turned a corner, or came out of a shop... you would consider that to be "harassment"... and by the very nature of me/you saying ( Politey. ) No Thankyou.... that person continues, then it amounts to bullying....

so.. NO.. it is not "a bit strong" any more than the persistent popup being "strong" towards me

Moderator's note by Mike (Mav): Quote fixed.

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

Mav — Sat, 14 Oct 2017 14:11:00 GMT

@shutter

But this is a virtual world and far removed from someone physically following you around and becoming a nuisance.

I agree it can be annoying I just feel that 'bullied and harassed' is perhaps a bit too strong a description for it.

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

shutter — Sat, 14 Oct 2017 14:16:51 GMT

@MavErm.... Methinks, that, "in the virtual world".... there are rules, ( as writ for PlusNet forum) .. that do not allow harassment and bullying, ... and indeed,.... online bullying and harassment are a real world crime.

As for someone physically following me around... YES.. it is exactly the same.... every time I log on.. or change a page, here comes that survey again.... exactly like I previously described....

I have said this before.... and I will say it again.... NO THANK YOU.. I don`t want to answer your stupid questions..

Once I have clicked on that. then I should not see the survey popup again... it is in your own words,... VIRTUAL BULLYING and VIRTUAL HARASSMENT... if it continues.

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

Anonymous — Sat, 14 Oct 2017 14:17:20 GMT

Just a thought have the box ticked in browsing history

Tools

Browsing History

Box ticked in Delete Browsing History on Exit

If it is nothing is saved

Re: Attn :- Superuser group - Annoying Pop-up amounting to harassment.

Alex — Sat, 14 Oct 2017 15:23:32 GMT

That's possible I guess, depends on whether that option deletes not just the history, but cookies as well.
It may do.