topic Re: What went wrong with unread topics in Community Site Feedback

What went wrong with unread topics

Oldjim — Sun, 24 Sep 2017 17:24:52 GMT

Re: What went wrong with unread topics

jaread83 — Mon, 25 Sep 2017 08:18:17 GMT

I am going to need some kind of context Jim

Re: What went wrong with unread topics

Oldjim — Mon, 25 Sep 2017 08:38:19 GMT

Clicked on my Unread Topic Link from the browser https://community.plus.net/t5/forums/unreadpostspage/tab/thread and that was what I saw

Re: What went wrong with unread topics

jaread83 — Mon, 25 Sep 2017 10:05:33 GMT

Sorry Jim, you're going to need to give me a clue here. I don't see where the issue is... it looks like the normal unread topics page to me.

Re: What went wrong with unread topics

MauriceC — Mon, 25 Sep 2017 10:08:56 GMT

Could it be, that for a frequent contributor like @Oldjim the Unread count is unusually high?

Re: What went wrong with unread topics

Browni — Mon, 25 Sep 2017 10:28:57 GMT

It looks like all posts have been marked as new.

Re: What went wrong with unread topics

Oldjim — Mon, 25 Sep 2017 11:35:38 GMT

As others have pointed out - there should only have been a few unread topics and posts not masses

Re: What went wrong with unread topics

jaread83 — Mon, 25 Sep 2017 13:13:44 GMT

Very odd. Yes, I can see why that would be a bit strange seeing as you had probably read most of the replies in the topic already. I am not sure why this would happen - I would need to raise this with Lithium support.

Re: What went wrong with unread topics

jaread83 — Mon, 25 Sep 2017 13:18:31 GMT

May I ask if it was just a few topics or was the entire site marked as 'new' for you?

Re: What went wrong with unread topics

Browni — Mon, 25 Sep 2017 13:39:27 GMT

It's quite easy to mark all posts as new by mistake when the intention was to mark all posts read to get round forum bugs.

Re: What went wrong with unread topics

jaread83 — Mon, 25 Sep 2017 13:43:21 GMT

The weird thing is that this has happened to me in the past once or twice. I could have sworn that I had never cleared everything or marked all as new. One day I had a look at the forum page and the column with the 'new' counter was the same as the total posts which would indicate that I had marked everything as 'new' at some point... but I didn't... well.. I thought I hadn't ... but I must of right? So I didn't think anything of it. Seeing Jims post here just confirms that the bug I was experiencing actually happened and I wasn't going crazy.
I have sent an email to Lithium support with all the details and a link to this thread. Any further information would be greatly appreciated.

Re: What went wrong with unread topics

jaread83 — Mon, 11 Dec 2017 10:42:44 GMT

I have received word from Lithium that the software update should have fixed this issue with the rogue 'new' replies counter being incorrect.