topic Re: Change in behaviour when clicking on attachments in Community Site Feedback

Change in behaviour when clicking on attachments

Mav — Sun, 03 Sep 2017 11:37:48 GMT

Since FF was updated to 55.0.3 I have noticed that instead of attachments (jpg, png, etc) opening in the next tab I started to get a pop-up asking where I wanted to save it or which app to open it with:

Initially I thought there may have been a setting changed particularly in TabMixPlus but nothing appears obvious.

I thought if I select Firefox then things may continue as they did but the image was opened in a new tab at the end rather than next to the current one. I still get this pop-up every time.

I don't see this happening in other forums hence posting here rather than Tech Help.

Re: Change in behaviour when clicking on attachments

Anonymous — Sun, 03 Sep 2017 11:44:06 GMT

@Mav - When viewing your thread and I click on your image it appears in a popup window (I think it's called a lightbox?). Can you provide an example link where this is happening please.

Re: Change in behaviour when clicking on attachments

Mav — Sun, 03 Sep 2017 11:49:38 GMT

I've re-added the image above using the Browse button rather than Images button (if you see what I mean) so it shows as an attachment at the bottom of the post rather than within the post.

Attachments embedded within the post open as expected (lightbox) but those added using the Browse button no longer open in the next tab as they used to (but seemingly only for this forum).

Re: Change in behaviour when clicking on attachments

Browni — Sun, 03 Sep 2017 12:17:07 GMT

I'm seeing the same problem using Pale Moon x64.

eta: Same in Microsoft Edge so lithium have broke things again

Re: Change in behaviour when clicking on attachments

Anonymous — Sun, 03 Sep 2017 12:21:21 GMT

@Mav, yes I see now, I too get the same behaviour on Mac with FF v55.0.3

Re: Change in behaviour when clicking on attachments

Mav — Sun, 03 Sep 2017 12:30:45 GMT

Glad it's not just me, then

Just wish I could find a way to revert to how it was but no success as yet.

Re: Change in behaviour when clicking on attachments

jaread83 — Mon, 04 Sep 2017 13:50:41 GMT

That is odd. It normally opens the link in a new tab - if its an image it will just open in the browser... but now it asks to download everytime. Does the same in Chrome too. Must a how the file is served to the browser.. can't see why it would download instead of attempting to render the file within the browser...

Re: Change in behaviour when clicking on attachments

Mav — Wed, 13 Sep 2017 17:17:54 GMT

I'm beginning to find it a little annoying now as the number of attachments needed to check can be numerous at times.

As I haven't seen this in any other forums or sites (yet) is it something Lithium has implemented and can it be returned to how it was?

Re: Change in behaviour when clicking on attachments

jab1 — Wed, 13 Sep 2017 20:24:47 GMT

@Mav - I'm no expert, but as you say, this looks like a Lithium - induced regression and @jaread83 seems to have gone quiet.

I agree it's a pain, but until we hear something, I guess we're stuck.

Re: Change in behaviour when clicking on attachments

Mav — Wed, 13 Sep 2017 20:38:45 GMT

@jab1

To be fair @jaread83 has done a sterling job on these forums and has worked wonders to make them as usable as they are now.

Re: Change in behaviour when clicking on attachments

jab1 — Wed, 13 Sep 2017 20:43:55 GMT

Sorry, Mav - I wasn't having a go at Jack, I agree he has done a fantastic job with the forums - it was a tongue-in-cheek type comment that didn't translate well.

Re: Change in behaviour when clicking on attachments

jaread83 — Fri, 15 Sep 2017 15:53:26 GMT

Sorry guys, I have gone a bit quiet recently and haven't had a chance to raise this one with Lithium due to other things going on here. Its all good @jab1, I know I have been quiet. I will raise this one with Lithium right now.

Re: Change in behaviour when clicking on attachments

jaread83 — Fri, 15 Sep 2017 15:56:28 GMT

update: support email sent

Re: Change in behaviour when clicking on attachments

jaread83 — Mon, 25 Sep 2017 08:27:27 GMT

I have heard back from Lithium support.

Okay, so this change was intentional BUT there is a new setting in the admin panel to change how this behaves. I have switched this setting on for now to see what it does. So PDFs, text files, word docs and similar will all open with an online viewer. Unfortunately, for images this does not apply and they will still need to be downloaded to be viewed in a photo viewer on your computer.

For images, I would encourage everyone to use the dedicated image functionality when posting images so that they appear in the post. For mobile and tablet users - you will still need to use the attachment functions for adding images to posts.

I will try and find a work around for this but it could be a bit more complicated than simply flipping a switch in the code.