topic Re: another oddity in Community Site Feedback

another oddity

rongtw — Wed, 10 May 2017 12:20:49 GMT

noticed this a few days ago , but i still see this ?

click on unread posts and i get this , even though i read it before so unread posts should be 0 ?

Re: another oddity

jaread83 — Wed, 10 May 2017 13:09:20 GMT

Seems odd. The post you have highlighted doesn't have the [new] status next to it either.

Did you try the thread options and marking the topic as read to clear it? Might be linked to the bug I am having investigated surrounding the unread counter.

Re: another oddity

rongtw — Wed, 10 May 2017 13:37:44 GMT

@jaread83 yes marking as all read has removed it , but i thought it should be auto once it had been read ?

Re: another oddity

jaread83 — Wed, 10 May 2017 13:42:25 GMT

It should behave that way, yes. Weird how the post you had highlighted did not have the [new] flag. So I suspect a gremlin related to the unread bug.

Re: another oddity

rongtw — Wed, 10 May 2017 15:16:06 GMT

Unfortunately the Lithium Gremlins are Growing

Re: another oddity

rongtw — Thu, 11 May 2017 06:13:26 GMT

@jaread83 well its come back today as a new post and yes i cleared the browser Cache

Re: another oddity

Anonymous — Thu, 11 May 2017 07:31:54 GMT

I got the same notice but my view is different as you can see from the attached. When browsing the unread messages this item didn’t appear in any of the pages.

Re: another oddity

MauriceC — Thu, 11 May 2017 08:07:09 GMT

Add me to the list, I also saw this yesterday.

Reluctantly reverted to "Mark all posts in Community read" once I've had a look at the boards I regularly follow. Not ideal as it is easy to just miss otherwise interesting posts.

Re: another oddity

jaread83 — Thu, 11 May 2017 08:43:29 GMT

I have been toying with the idea of including a link to clear a specific board or category with a link next to the unread post links. Is this something you guys would be interested in? The only issue is that the clearing of unread items requires a token ID which isn't exposed on the forum page. Without the token ID, the page errors saying you need the ID which is specific to your user/session. When I asked about obtaining the unique token ID via API I was told it couldn't be done.

But saying that, I am willing to try and add something in the future if there is enough interest...

Re: another oddity

Anonymous — Thu, 11 May 2017 08:56:55 GMT

Sorry @jaread83, but your treating the symptom and not the cause, this needs to be properly addressed by Lithium.

Re: another oddity

Anonymous — Thu, 11 May 2017 09:23:50 GMT

This is getting stranger and stranger by the hour, have a look at this:

Which is a neat trick considering I read the thread in order to reply, then I see this! What is going on?

Re: another oddity

jaread83 — Thu, 11 May 2017 09:52:15 GMT

Yes, I realise that I am trying to treat the symptom but that is simply because I am unable to do anything further than adding a bit of javascript or CSS in this case. This is all code that is in the hand of Lithium and I have no control over how the system works and I cannot change anything in the core. I simply do not have access to any of that.

If I could, I would be pulling up my sleeves and getting into the nitty gritty of it all to find out whats going on. I am no stranger to database management and backend code but all I got is access to the frontend and an API which is of no use to me when looking at something like this.

Re: another oddity

Anonymous — Thu, 11 May 2017 10:23:47 GMT

This is the point I was trying to make @jaread83, I’d think your time was better spent doing other stuff than trying to implement a pseudo fix to something that you admit you can’t really fix correctly. This should be addressed by Lithium not by you.

If they need more information to track this down then find out what it is and if we can help provide it I’m sure it will be forthcoming.

Re: another oddity

MauriceC — Thu, 11 May 2017 10:52:45 GMT

@jaread83 wrote:
I have been toying with the idea of including a link to clear a specific board or category with a link next to the unread post links. Is this something you guys would be interested in?

If we split this suggestion into two components, then I have differing opinions.

As a way to hide or minimise the effects of this current bug then I'm with @Anonymous and definitely agin it! Before too long the list of 'kludges' will overwhelm any attempts to keep the Forum stable. Refer back to the previous two instances of the Forum.
If we take it as a possible new feature then I'm definitely pro the idea. Many boards I simply do not read E.g. Phone; Mobile so the ability to clear the Unread count would make the interface cleaner (IMO).

Re: another oddity

MauriceC — Thu, 11 May 2017 16:13:16 GMT

Getting tedious now! The attached screen shot shows a count of 1 unread in 'Latest plusnet News', it was 0 when I made my earlier post and has been 0 or 1 at least twice during the day (that I've observed). Each time I've checked and not found a post and I've not made any attempts to mark posts as 'read'. Yet!!!

Re: another oddity

rongtw — Thu, 11 May 2017 16:21:32 GMT

@MauriceC even though i marked mine as read yesterday , it appears today again new and unread