topic Re: Why is the new forum so slow to load ? in Community Site Feedback

Why is the new forum so slow to load ?

Anonymous — Thu, 07 Apr 2016 14:53:54 GMT

I'm finding that each page of the new forum is taking an average of 12 seconds to load.

Seeing as this is only the first few hours since going live, and not many people are logged in, the load on the site shouldn't be much, so is this only going to get worse as more users come on-board ?

Are there any plans to speed this up ?, as it is truly tedious waiting for each part of the page to load before it is rendered completely.

Re: Why is the new forum so slow to load ?

bobpullen — Thu, 07 Apr 2016 14:56:45 GMT

An average of 12 seconds. Really!? Where are you connecting from and at what speed?

I've been on the site pretty much all day and I'm yet to see a page take much longer than a few seconds to render.

Re: Why is the new forum so slow to load ?

Anotherone — Thu, 07 Apr 2016 14:57:25 GMT

Not having a problem here atm, is it definitely happening all the time?

Re: Why is the new forum so slow to load ?

Gus — Thu, 07 Apr 2016 15:02:26 GMT

same problem with Opera 12.18 with and without turbo enabled, only addon active is an ad blocker

Re: Why is the new forum so slow to load ?

dvorak — Thu, 07 Apr 2016 15:05:26 GMT

no issues with chrome here

Re: Why is the new forum so slow to load ?

MauriceC — Thu, 07 Apr 2016 15:09:56 GMT

I'm not seeing 10 12 secs on FF45 but it is noticeably slower than the old forum moving between pages compared to other sites that I've also been accessing today.

Re: Why is the new forum so slow to load ?

Mustrum — Thu, 07 Apr 2016 15:11:16 GMT

It's working fine for me on W10 and Edge.

Re: Why is the new forum so slow to load ?

Anonymous — Thu, 07 Apr 2016 15:13:52 GMT

I'm currently on an old Firefox on Linux with Adblock-Plus enabled.

Connection is 20CN ADSL at 6.5Mbps, but it's not a bandwidth issue.

It's like each DNS lookup for every element is being done every time, and ignoring previously cached fetches.

I will keep an eye on this at other times of day, but I'm still getting 11 and 12 seconds right now.

Re: Why is the new forum so slow to load ?

jaread83 — Thu, 07 Apr 2016 15:14:29 GMT

Using iPhone Chrome on 3G connection and page load is fine. Maybe 1 second load time at the most.

Re: Why is the new forum so slow to load ?

jockwav — Thu, 07 Apr 2016 15:21:31 GMT

No problems here.

Re: Why is the new forum so slow to load ?

John_Essex — Thu, 07 Apr 2016 15:24:06 GMT

Quite quick here too

Re: Why is the new forum so slow to load ?

Anonymous — Thu, 07 Apr 2016 15:29:17 GMT

Simply hitting the reload on this page takes nine seconds to refresh. YAWN !

I'm off now to do something more interesting, like watching paint dry.

Re: Why is the new forum so slow to load ?

David_W — Thu, 07 Apr 2016 15:36:25 GMT

It's really quick for me, pretty much instant loading, Opera 36.0.2130.46.

/edit - tried loading the site up on my mobile, that does have delays of several seconds before it's fully loaded.

Re: Why is the new forum so slow to load ?

etdsaunders — Thu, 07 Apr 2016 15:45:51 GMT

Loads quicker than old forum, using trusty old windows XP

Re: Why is the new forum so slow to load ?

bobpullen — Thu, 07 Apr 2016 15:47:03 GMT

@Anonymous wrote:

Simply hitting the reload on this page takes nine seconds to refresh. YAWN !

Refreshing this page shows most items loading in a couple of seconds for me. You can get to this by hitting F12 in Firefox and selecting the network inspector.

The analytical tracking takes a little longer but I'd expect that. I think the issue you're seeing might be related to a couple of avatars (notably mine and @dvorak's). Be interesting to see your version of what's below:

Re: Why is the new forum so slow to load ?

Anonymous — Fri, 08 Apr 2016 06:51:40 GMT

A time-stamped trace of this page reloading in 20 seconds !, sent to Bob via private message for analysis.

The trace shows many delays due to apparent coding errors, unknown properties, parsing issues, and unsupported fonts. This could be the page being poorly coded, or that the page instructions are not being recognized by my browser, but seeing as this new site is supposed to work on a wide range of browser formats, something is obviously not working correctly or as intended !

These delays are NOT being caused by a slow connection or high latency.

However it is noticeable that a single core of my core2duo CPU hits 100% for the entire page load.

I don't have a problem with any other website, just the new Plusnet forum.

Re: Why is the new forum so slow to load ?

Townman — Sun, 10 Apr 2016 11:29:40 GMT

There is no doubt that page rendering is CPU heavy!

Re: Why is the new forum so slow to load ?

idonno — Sun, 10 Apr 2016 15:27:56 GMT

Very slow loading here, 80/20 fibre. Other sites aren't a problem.

I even got this as the first page of this thread was loading

------------------

Secure Connection Failed

The connection to the server was reset while the page was loading.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

-----------

But every page is slow loading - good 10-20 seconds. Maybe I'll give Opera a go and see what happens.

=========

Edit: Very fast loading using Opera Ver 36.0, pedestrian speed using Firefox Ver 45.0

Re: Why is the new forum so slow to load ?

Kremmen — Sun, 10 Apr 2016 16:00:23 GMT

Same here, very slow to load.

Re: Why is the new forum so slow to load ?

Anotherone — Sun, 10 Apr 2016 16:48:37 GMT

How very strange, having no problems with it in general, it's much zippier than the old SMF and I haven't got an exactly fast computer. Had one snag earlier this afternoon when things seemed to freeze, but apart from that, OK.