topic Re: Can someone help me recover my forum account please in Community Site Feedback

Can someone help me recover my forum account please

Anonymous — Tue, 07 Mar 2017 15:49:42 GMT

Hey

I've not used the new forum before. My login no longer works, when I try to recover the password I receive no email?

Re: Can someone help me recover my forum account please

jaread83 — Tue, 07 Mar 2017 15:51:28 GMT

Hi Stinga, I may be able to help if you can send me a private message with your forum username and the email that is tied to it.

Re: Can someone help me recover my forum account please

jaread83 — Tue, 07 Mar 2017 15:54:29 GMT

Just so you know, I have found the account that looks like it is you (judging by the name being the same).

When logging in, be aware that it's case sensitive and also that you still have access to the email address on that account.

Re: Can someone help me recover my forum account please

StingA — Tue, 07 Mar 2017 16:06:06 GMT

Thanks for the help Jack.

Is it possible for you to delete the temp account please?

Re: Can someone help me recover my forum account please

jaread83 — Tue, 07 Mar 2017 16:22:18 GMT

You're most welcome

As this was a fresh account with the only post being to request access to your original account, I have deleted it. We don't normally delete accounts but in this instance I felt that it was okay to go ahead and delete it.

Give me a shout if you need anything else at all.