topic Re: In And Out in Community Site Feedback

In And Out

thejudge — Thu, 07 Apr 2016 20:54:26 GMT

OK, I've finally managed to log in (that 'Sign in' pop-up doesn't work in Firefox unless you open it as a new tab or window, BTW), but can someone tell me how the heck I sign out again? I don't have 'Keep me signed in' (or whatever it's called) ticked, and I don't want to stay signed in.

PS. Preview doesn't seem to work either. The icon doesn't even spin, it just sits there.

TIA

Re: In And Out

bobpullen — Thu, 07 Apr 2016 20:59:44 GMT

Click your avatar top-right for sign out. Regarding the Firefox/preview observation, I suspect something else is at play because both work fine for me using Firefox across Windows 10, Windows 8 and Android N

Re: In And Out

jaread83 — Thu, 07 Apr 2016 21:00:00 GMT

Do you have any plugins that are disabling JavaScript? It sounds like you are blocking it as the components you described rely on JavaScript to be enabled for them to work.

Re: In And Out

thejudge — Thu, 07 Apr 2016 21:16:20 GMT

Nothing happens when I click on my avatar. When I open it in a new tab, there's just my info there and no logout option.

This is with Firefox (on W7) started in Safe Mode as well (and preview still doesn't work then, either).

Re: In And Out

jaread83 — Thu, 07 Apr 2016 21:19:24 GMT

And you don't have JavaScript disabled or a plugin that blocks JavaScript being executed?

Re: In And Out

thejudge — Fri, 08 Apr 2016 05:23:25 GMT

I have NoScript, but have given temporary permissions for this site to run. Still no go. And, as I said, the same problems occur with Firefox in Safe Mode (i.e., with all add-ons disabled).

Re: In And Out

Anotherone — Fri, 08 Apr 2016 05:46:36 GMT

Try clearing Your Firefox caches >Tools >Options >Advanced >Network .....
>Cached Web Content & >Offline Web Content and User Data

Also try doing <ctrl>F5 on the various pages.

Re: In And Out

thejudge — Fri, 08 Apr 2016 16:00:10 GMT

Sorry, tried that, no soap.

Re: In And Out

thejudge — Sat, 16 Apr 2016 13:37:45 GMT

SignIn now works as it should, and clicking on my avatar takes me to my profile page (*), but there's still no 'SignOut' option there. Preview still doesn't work either.

* But once I've posted a message, clicking on my avatar no longer works and I have to open the link in a new tab to see my profile again.

Re: In And Out

Anotherone — Sat, 16 Apr 2016 13:38:55 GMT

see https://community.plus.net/t5/Community-Site-Feedback/Priority-Forum-bugs-have-appeared/m-p/1327214#M8854

Re: In And Out

w23 — Sat, 16 Apr 2016 13:44:41 GMT

Clicking your avatar should produce a 'fly-out' menu, this is what you're missing:

This menu not working (going straight to user profile page) is one of the main 'known issues' at present, working/not working/intermittent working seems to be somewhat device dependent.

Re: In And Out

thejudge — Sat, 16 Apr 2016 20:22:05 GMT

SignIn has now failed again, meaning I have to log in in a second tab. Still no fly-out menu when clicking the avatar.

Re: In And Out

Anotherone — Sun, 17 Apr 2016 11:08:21 GMT

What device and Browser are you using? These extra oddities could be an unusual combination.

Re: In And Out

thejudge — Sun, 17 Apr 2016 12:16:13 GMT

PC - W7 Pro. Browser - Firefox EME-Free v45.0.2 The SignIn is working again (but I'll see what happens after I post this), and clicking on my avatar opens the profile page. Clicking 'Preview' now wipes what I've put in (which is why I Ctrl+C'd it first).

Re: In And Out

Anotherone — Sun, 17 Apr 2016 12:27:07 GMT

Clicking Preview on a post shouldn't wipe it as long as you click "stay on page" as mentioned here, but it does wipe it on PMs! All these bugs are intermittent, sometimes they don't happen, but most times they do.

Re: In And Out

Townman — Sun, 17 Apr 2016 12:35:56 GMT

Note that the 'stay on page' functionality does not work in all browsers due to limitations of the browser - e.g. Safari.

Re: In And Out

Anonymous — Sun, 17 Apr 2016 12:43:53 GMT

Really, since when? It works for me using Safari v9.1

Re: In And Out

Townman — Sun, 17 Apr 2016 15:33:14 GMT

There was a long discussion with @jaread83 on this; apparently Safari has had this issue for quite sometime. It certainly does not work on iPads.

Re: In And Out

jaread83 — Mon, 18 Apr 2016 10:13:38 GMT

Hi all,

The problems with the 'stay on page' functionality is a customisation I had put in to check if a user was trying to navigate away from a page while composing a reply as our testers wanted a way to provide a warning before potentially deleting an infinished reply. Becuase of the intermittent javascript errors (this is being looked at by Lithium currently as this does not occur on the staging environment) it is interferring with other javascript functions that require it to work.

When the javascript issue has been resolved (not sure if it has yet or not, I will need to speak to @mtrinder or @LouisaMartin to get an update on that), this shouldn't be a problem anymore and should work just like the staging environment. Please do let me know if you still get the errors though, I am logging everything so we can keep a record of things to test out once a fix has been rolled out.

Re: In And Out

LouisaMartin — Mon, 18 Apr 2016 10:25:46 GMT

@jaread83 We ( @mtrinder ) pushed from Stage to Prod on Friday as per request from Lithium. Matt then tested again and he was still seeing the issues. This has been fed back.