topic Re: Forum emails taking an age... in Community Site Feedback

Forum emails taking an age...

dvorak — Tue, 22 Nov 2016 22:16:09 GMT

Seems the forum emails are on a go slow, taking a couple of hours to come through at the moment.

Anyone else noticed this?

Re: Forum emails taking an age...

owen2302 — Tue, 22 Nov 2016 22:52:53 GMT

Registration confirmation email was so slow I had shut down the computer and got it on my phone as I was going to bed. Not quite uselessly slow thanks to having a smartphone.

Re: Forum emails taking an age...

Browni — Tue, 22 Nov 2016 22:53:27 GMT

I've noticed it too.

Last email I received at 22:40 was for a post made at 20:24.

Re: Forum emails taking an age...

spraxyt — Wed, 23 Nov 2016 01:44:48 GMT

Notification of a post made 22/11/2016 21:09 arrived in 15 minutes. Then one (for a different topic) at 21:18 took 3 hours 7 minutes.

The delay is at handover from Lithium to Plusnet avasins

Received: from smtp2.lithium.com ([46.19.168.11])
	by avasin05.plus.net with Plusnet Cloudmark Gateway
	id BCRu1u0020F5PRa01CRwkk; Wed, 23 Nov 2016 00:25:56 +0000
Received: from ams1papp11.am.lithium.com (am-lb-VIP-VLAN90.am.lithium.com [10.50.90.6])
	by smtp2.lithium.com (Postfix) with ESMTP id 62BF72EE12
	for <**********>; Tue, 22 Nov 2016 22:18:26 +0100 (CET)
Date: Tue, 22 Nov 2016 22:18:21 +0100 (CET)

The avasins might be the source of the delay since I had a similar one a couple of days ago between ccgi and the avasins.

Re: Forum emails taking an age...

Browni — Wed, 23 Nov 2016 11:18:26 GMT

I don't use Plusnet email...

Re: Forum emails taking an age...

jaread83 — Wed, 23 Nov 2016 10:41:59 GMT

I receive an email whenever a new post or thread is created in the Community Feedback board and I received an email at 22:16 last night. Checking the time of the thread and it was created at 22:16 so I got the email instantly. I use Gmail for this forum as I can filter everything into the 'social' tab.

Is it a problem with the plus.net email or does anyone use normal email services like outlook/hotmail or gmail as well and receive delayed emails?

Re: Forum emails taking an age...

dvorak — Wed, 23 Nov 2016 10:51:34 GMT

I use gmail and the emails about responses to this thread took about 5 hours last night.

@jaread83 your response was emailed within minutes.

Re: Forum emails taking an age...

jaread83 — Wed, 23 Nov 2016 10:54:29 GMT

Not sure what happened then to be honest. I have never had emails be delayed (or at least noticed it). It might be that the servers were under some strain last night or the community was going through its scheduled weekly maintenance (which is every Tuesday and is automated).

Re: Forum emails taking an age...

Anonymous — Wed, 23 Nov 2016 11:04:43 GMT

Using my own email server I got my last mention notification instantly, but what do @jaread83 and @dvorak get.

Re: Forum emails taking an age...

dvorak — Wed, 23 Nov 2016 11:12:32 GMT

Nothing as yet..

Re: Forum emails taking an age...

Anonymous — Wed, 23 Nov 2016 11:15:58 GMT

@dvorak - Kind of defeats the purpose of the whole thing I guess. Says @Anonymous (11:15)

Re: Forum emails taking an age...

Anonymous — Wed, 23 Nov 2016 11:16:29 GMT

Again instant for me.

Re: Forum emails taking an age...

dvorak — Wed, 23 Nov 2016 11:39:57 GMT

I've just got Spraxyts reply via email..

Re: Forum emails taking an age...

jaread83 — Wed, 23 Nov 2016 11:42:42 GMT

Weirdly, the last email I have received from this thread was from Spraxyt. Haven't received any since then.

I have emailed Lithium to look into this.

Re: Forum emails taking an age...

Anonymous — Wed, 23 Nov 2016 11:50:30 GMT

@jaread83 - Could this issue be related to or the same as this one?

Re: Forum emails taking an age...

jaread83 — Wed, 23 Nov 2016 12:06:39 GMT

It's possible @Anonymous.

Re: Forum emails taking an age...

Anonymous — Wed, 23 Nov 2016 12:12:17 GMT

Well for what it's worth:

Re: Forum emails taking an age...

Oldjim — Wed, 23 Nov 2016 13:43:21 GMT

just received one instantaneously

Re: Forum emails taking an age...

Browni — Wed, 23 Nov 2016 13:55:41 GMT

Seems back to normal now, similar issues have also been reported on the O2 community which is also Lithium based.

Re: Forum emails taking an age...

dvorak — Wed, 23 Nov 2016 14:04:26 GMT

still no emails for me..