topic Re: Image urls no longer valid? in Community Site Feedback

Image urls no longer valid?

7up — Thu, 18 Aug 2016 01:05:15 GMT

Seriously?

I can't even post you a screenshot now to show you because the url of the image won't be flaming valid.

http://s3.postimg.org/anb852j43/screenshot_633.jpg

Exact message: This does not appear to be a valid image URL

YES IT DAMN WELL IS.

Re: Image urls no longer valid?

jelv — Thu, 18 Aug 2016 07:27:47 GMT

I'm not sure what your issue is as I've posted it with no problem.

Click on the Insert Photos button, select URL at the top, paste the URL and click done.

Re: Image urls no longer valid?

rongtw — Thu, 18 Aug 2016 11:23:03 GMT

i dont know if i did this correct but i just got this ?

Re: Image urls no longer valid?

7up — Thu, 18 Aug 2016 12:51:45 GMT

@jelv wrote:

Click on the Insert Photos button, select URL at the top, paste the URL and click done.

My 'issue' as you put it is that the steps you mention above are exactly what i've been doing every time i post a picture including last night ever since we've inherited this lithium powered abomination.

Believe what you like Jelv, i did nothing wrong. Clearly the error message i've posted shows this too or it would not be talking about a incorrect image URL would it.

@7up wrote:

Exact message: This does not appear to be a valid image URL

You found the image at that url in order to post it jelv.

Honestly I could swear I couldn't make things any clearer sometimes... but no matter how hard you try there will always be one...

Moderator's note by Mike (Mav): insult removed as per Forum rules

Re: Image urls no longer valid?

jaread83 — Thu, 18 Aug 2016 13:08:31 GMT

Let me try using your image that you posted (http://s3.postimg.org/anb852j43/screenshot_633.jpg)

So the image doesn't work... but it looks like I can't even get to the above URL and it just timesout. The media uploader probably couldn't retreive the image so therefore it would be an invalid image URL (due to it not existing). Is this image locked behind a private account? I can't get to it.. can anyone else?

When posting an image via URL the system takes it, uploads it to your media gallery and hosts it here. It can't do that if the image doesn't exist.

Re: Image urls no longer valid?

Browni — Thu, 18 Aug 2016 13:15:48 GMT

@jaread83 I can get to the image using Palemoon but it shows up as https, not http.

Re: Image urls no longer valid?

jaread83 — Thu, 18 Aug 2016 13:19:15 GMT

Tried changing the protocol and no luck in Firefox, Chrome, Canary (Chrome beta) and Safari.

That image does not load for me at all in any of the browsers, even with https.

Re: Image urls no longer valid?

jaread83 — Thu, 18 Aug 2016 13:24:09 GMT

This is all on the work network and it might be possible that it is blocked? Not sure.

It works on my 4G mobile connection on my phone.

It might be possible that the site is unreachable from the servers where the forums are hosted. I will see if I can raise a support ticket about this to see whats going on.

Re: Image urls no longer valid?

Browni — Thu, 18 Aug 2016 13:24:55 GMT

I'm not changing the protocol. I click on your http link and Palemoon and edge (just tried that as well) display the image in an https page.

Re: Image urls no longer valid?

jaread83 — Thu, 18 Aug 2016 13:26:45 GMT

The postimg.org website probably resolved the protocol upon visiting the site. I can't even get to that website from my work network so I think it is blocked for me. Just keeps timing out.

Re: Image urls no longer valid?

jaread83 — Thu, 18 Aug 2016 13:39:11 GMT

@7up, are you able to visit the url of the image? In the same browser on the same network, are you able to upload it via URL? If the host is blocked on your network for whatever reason, it will not work by uploading via URL.

That's what is happening to me anyway.

Re: Image urls no longer valid?

jaread83 — Thu, 18 Aug 2016 13:47:04 GMT

@7up,

@Browni noticed the protocol changed to https... when viewing on my phone I noticed the url changed from .org to .io

Try posting your image by URL using http://s3.postimg.io/anb852j43/screenshot_633.jpg

This is down to the host of that site. It looks like the website being used changes its URL structure upon sucessfully loading the image (not sure why - maybe load balancing?). The platform needs to be able to access the direct image URL and cannot change the URL structure to the correct location.. in this case it can't see the image on that URL so it would error. Try using the above and it should work.

Re: Image urls no longer valid?

Browni — Thu, 18 Aug 2016 14:01:41 GMT

I didn't notice the tld changing to .io but can confirm that happens for me as well.

Re: Image urls no longer valid?

7up — Fri, 19 Aug 2016 20:42:15 GMT

Ignore this please!

Re: Image urls no longer valid?

7up — Sat, 20 Aug 2016 21:59:49 GMT

@jaread83 wrote:

@7up, are you able to visit the url of the image? In the same browser on the same network, are you able to upload it via URL? If the host is blocked on your network for whatever reason, it will not work by uploading via URL.

That's what is happening to me anyway.

Yes I was (at the time) / am able to visit the url of the image. Yes with the same browser / network and I run the network so have most definitely not blocled postimage.org or .io.

There is nothing wrong with the image, I ended up using the HTML tab of the reply editor to post it in the topic I wanted it in - it showed up fine. The problem is with this pathetic lithium offering that you lot at plusnet seem determined to defend or make excuses for (sorry i'm not trying to cause offence, just stating it how it seems to be).

You did state that it worked on 4G on your mobile so why did that not make you think "Hey this is blocked at work but a user is having a problem with it.. and another one said the same and i can view the image on my phone so i should raise this as an issue" ?

Why is it always me that has to bring order to chaos? lol Plusnet you really need to give me a job...

The media uploader should not be giving out message about urls not being valid just because it can't do whatever lithium have no experience for. The URL IS VALID, whether or not the forum can sideload it is irrespective of the url being valid. Infact I own that image, I never gave plusnet or lithium permission to take it and it wasn't made clear that this is what the lithium product does either. In future I will just manually edit the html.

Fix the media system if you want or don't, i'm really not bothered but i've reported the bug and done my bit.

Re: Image urls no longer valid?

jaread83 — Mon, 22 Aug 2016 08:06:31 GMT

@7up, if you visit the URL of that image, does the URL change to something else? I think that because the URL changes once you visit it, the host is forwarding you to a slightly different URL to display the image. The system cannot rewrite or detect any forwarding to the URL to get the image, it is simply saying 'I can't see an image here so therefore I cannot upload it to the community'. There isn't anything wrong with the media uploader in that respect as it is doing what it can with the input you provided. In this case, that exact URL just returns nothing. When the host changes the URL to https and changes the domain of the image by forwarding, the system cannot do that for you as it needs to see the image before allowing you to upload it.

Re: Image urls no longer valid?

7up — Mon, 22 Aug 2016 12:13:12 GMT

Yes it does change (never used to) and if this forum is not going to follow redirects when it is sideloading images (which is explained absolutely nowhere) then the url feature is pretty pointless.

Please bring back the [img] tags.