topic Re: Imbalance between thread title length in Community Site Feedback

Imbalance between thread title length

Oldjim — Sat, 11 Jun 2016 14:14:56 GMT

I refer you to this thread https://community.plus.net/t5/General-Chat/How-long-does-a-credit-card-continuous-authority-keep-going/m-p/1341783#U1341783 where you can see that the copy of the titles above each post is truncated

Re: Imbalance between thread title length

HarryB — Sat, 11 Jun 2016 14:25:32 GMT

I believe this was discussed on staging and ultimately deemed as not being a problem.

I'll drop you a PM with a link to the thread

Re: Imbalance between thread title length

Oldjim — Sat, 11 Jun 2016 14:39:53 GMT

I don't think it was deemed not to be a problem more some of us wanted to junk having the thread title at the top of each post which didn't happen (can't remember why)

The thread over there was covering an extreme case where the thread title took up 3 lines and this has been stopped

On this site the longest permitted thread title is

How long does a credit card continuous authority keep going after a card is cancelled due to fraudul

which is truncated to

How long does a credit card continuous authority keep going after a card is cancelled due to fra

so not much difference and I can't see why it needs truncating

Re: Imbalance between thread title length

HarryB — Sat, 11 Jun 2016 15:09:01 GMT

As it adds in "Re :" These 4 characters including the space cause the last letters of the title to drop off.

@jaread83 May be in a better position to provide an answer/reasoning on this.

Re: Imbalance between thread title length

MauriceC — Sat, 11 Jun 2016 15:45:33 GMT

I think it's a 'bug' It is a known fact that adding "Re:" to the title will occur for each subsequent post, so it needs to be taken into account when checking the length of the original title? Simple

Re: Imbalance between thread title length

jaread83 — Mon, 13 Jun 2016 08:53:36 GMT

There is no issue here guys. The title gets truncated on subsequent replies to avoid posts with overly long titles dominating the rest of the page. The original subject line will be displayed in its entirety which is fine, the other replies will show the truncated version to give you an indication of the OP title rather than display it in its full glory.

Re: Imbalance between thread title length

Oldjim — Mon, 13 Jun 2016 08:59:08 GMT

Yes there is

we are talking about truncating by a maximum of 3 -YES only three - letters because it adds Re: otherwise there is no change to the permitted title length in the opening post and subsequent posts

All that needs to be done is to add a three letter buffer between the original title field and the repeated title field

Re: Imbalance between thread title length

MauriceC — Mon, 13 Jun 2016 09:04:16 GMT

Compared with the plethora of more important User I/F problems currently under investigation, this is just an 'annoyance'. But it does look untidy and doesn't help make this Forum into the 'lovesome' beast that Marketing intended. Park it for now? But I guess it will reappear somewhere down track

Re: Imbalance between thread title length

jaread83 — Mon, 13 Jun 2016 09:21:59 GMT

I have made a note of this on our enhancement list to add a bit more of a buffer to titles being truncated but I warn you that this is an ever compounding problem and it will go on forever..

This could only be happening on subjects of a specific length so where do we draw the line with this? For one thread the last few characters are truncated but then if we make that buffer longer... what about thread titles that also reach that limitation again? Do we add even more buffer? Rinse, repeat, it will always come back until the point where we just completely remove the truncating of subject lines and then one cheeky user will post a thread with 100 characters (which is the current max length) and then all subsquent replies will have these unshortened titles.. then we are back to square one when we put the truncated subjects back in. See what I mean?

Re: Imbalance between thread title length

MauriceC — Mon, 13 Jun 2016 09:32:36 GMT

Max_title_length == X (includes Re: )

Max_OPtitle_length == X - 3

There has to be a limit somewhere.

Re: Imbalance between thread title length

Oldjim — Mon, 13 Jun 2016 09:32:10 GMT

I wasn't suggesting that - at least I don't think I was - I was suggesting keeping the present title field length but increasing the repeated title field by 3 characters

Re: Imbalance between thread title length

jaread83 — Tue, 12 Jul 2016 16:27:54 GMT

This issue will be moot as titles in subsequent replies will be removed in my next round of updates. @Oldjim, are you happy for me to close this one down as you have seen how this looks first hand on the staging site?

Re: Imbalance between thread title length

Oldjim — Tue, 12 Jul 2016 17:07:30 GMT

yes - the upcoming change fixes it properly