topic Re: ops ! Exception ID in Community Site Feedback

ops ! Exception ID

gleneagles — Thu, 02 Jun 2016 13:57:45 GMT

Whilst posting on the forum I got the following message,

Ops, error, Exception ID 3C69CC80.

What's that about ?

Re: ops ! Exception ID

MauriceC — Thu, 02 Jun 2016 15:24:38 GMT

Did it occur when you clicked on 'Thanks' or when posting a reply - if so It's been reported a few times. Hopefully it's in the stack awaiting a lithium response.

Re: ops ! Exception ID

gleneagles — Thu, 02 Jun 2016 15:46:38 GMT

When posting a reply.

Re: ops ! Exception ID

rongtw — Thu, 02 Jun 2016 17:21:55 GMT

do you mean You expect a response from lithium i have given up ,, trying to make the best of a bad thing

Re: ops ! Exception ID

VileReynard — Thu, 02 Jun 2016 20:01:14 GMT

Shouldn't

Ops, error, Exception ID 3C69CC80.

be spelt

Oops, error, Exception ID 3C69CC80.

Re: ops ! Exception ID

jaread83 — Fri, 03 Jun 2016 09:25:02 GMT

I will look into this.

Re: ops ! Exception ID

jaread83 — Fri, 03 Jun 2016 12:51:18 GMT

Well i've just posted around 50 posts in a private board and can't get this error to show up. I looked at the staging instance and this looks like it wasn't something that I changed and is a typo in the system.

So I will raise a support ticket to get this typo fixed asap.

Re: ops ! Exception ID

jaread83 — Fri, 03 Jun 2016 12:54:00 GMT

@LouisaMartin, can you raise a new support ticket for this? I have added it to our bug tracker page for reference. Should be pretty simple to fix on the backend as its just a typo.

Re: ops ! Exception ID

LouisaMartin — Fri, 03 Jun 2016 13:03:30 GMT

All raised @jaread83 #00119269

Re: ops ! Exception ID

jaread83 — Fri, 03 Jun 2016 13:04:41 GMT

Cheers. I have added the ticket number to our bug tracker.

Re: ops ! Exception ID

LouisaMartin — Mon, 06 Jun 2016 14:19:02 GMT

@gleneagles Lithium have checked the logs for the exception below and haven't been able to find anything for the last 3 days. Can you try and recreate the error again and get me a screengrab please?

Ta

Re: ops ! Exception ID

LouisaMartin — Thu, 09 Jun 2016 08:54:21 GMT

Have you managed to see the error message again @gleneagles and screen shot it?