topic Re: Can't change from dynamic to static IP in Business

Can't change from dynamic to static IP

pbouch — Mon, 31 Jan 2022 15:53:24 GMT

I have a business account and want to change to a static IP address. However, after I click the button to switch to static, it takes me to a blank page and does nothing. I've tried restarting my router and my PC but it makes no difference. How can I fix this?

Re: Can't change from dynamic to static IP

adam945 — Mon, 31 Jan 2022 16:27:21 GMT

Hello @pbouch

Thanks for getting in touch, I should be able to sort this out for you. Are you after a single static IP, or a block of 4 / 8 ?

Re: Can't change from dynamic to static IP

pbouch — Mon, 31 Jan 2022 17:02:44 GMT

A single static IP would be great, thanks!

Re: Can't change from dynamic to static IP

adam945 — Mon, 31 Jan 2022 17:12:05 GMT

That;s all been sorted out for you @pbouch

I'll send you a PM with the IP address in a sec

Re: Can't change from dynamic to static IP

kiaorak — Wed, 11 May 2022 22:17:01 GMT

you found a button? More than I have managed to

Re: Can't change from dynamic to static IP

Alex — Thu, 12 May 2022 09:11:23 GMT

@kiaorak

Are you suffering from the same problem?

If so, then let us know more information. Maybe your post should be split off into a new thread.

Re: Can't change from dynamic to static IP

Townman — Thu, 12 May 2022 09:29:33 GMT

@Alex There is a separate thread ... as well!

Re: Can't change from dynamic to static IP

LaurenB — Thu, 12 May 2022 10:46:09 GMT

Hiya @kiaorak, I have responded further on the thread you have created