topic Re: Transfer to EE will not be FTTP, despite being on priority exchange in Broadband

Transfer to EE will not be FTTP, despite being on priority exchange

RadioFox — Thu, 02 Jul 2026 19:52:05 GMT

3 months after receiving my "30 days" email from Plusnet about transferring to EE, I finally got a couple of emails today, stating that the transfer will take place on 20th July. I'm currently FTTC, but I'm on a FTTP priority exchange so was expecting to be forced into having FTTP installed. This was also confirmed by phone.

However, my EE service will be Fibre 67 Core which is EE's FTTC service. When I looked this up on EE's website, it states "If you choose a part fibre deal with EE Broadband, we’ll upgrade you to full fibre for free when it arrives in your area. That means you get twice the speed, at no extra cost. We’ll contact you when our fastest full fibre arrives and let you know how to upgrade."

Full fibre is definitely available in my area, so I would have thought that they would have taken the opportunity to ⚰️2 🐦's with 1 stone* & do both at the same time?

On the phone side of things, I was dubious when the Plusnet help page said that users will be automatically set up with EE's unlimited minutes call package, as I'm currently not on any package. I pay per call. But today's email confirmed that I will be on Call Pack Unlimited.

*I wasn't allowed to use a certain word in that idiom.

Re: Transfer to EE will not be FTTP, despite being on priority exchange

jab1 — Thu, 02 Jul 2026 19:56:55 GMT

@RadioFox wrote:

However, my EE service will be Fibre 67 Core which is EE's FTTC service. When I looked this up on EE's website, it states "If you choose a part fibre deal with EE Broadband, we’ll upgrade you to full fibre for free when it arrives in your area. That means you get twice the speed, at no extra cost. We’ll contact you when our fastest full fibre arrives and let you know how to upgrade."

Full fibre is definitely available in my area, so I would have thought that they would have taken the opportunity to ⚰️2 🐦's with 1 stone* & do both at the same time?

*I wasn't allowed to use a certain word in that idiom.

Left hand of EE not knowing what right hand is doing, @RadioFox ?

Re: Transfer to EE will not be FTTP, despite being on priority exchange

RadioFox — Thu, 02 Jul 2026 20:07:52 GMT

@jab1

Yep. All a bit confusing, considering the push towards getting as many as possible, as quickly as possible onto full fibre.

Re: Transfer to EE will not be FTTP, despite being on priority exchange

njay — Thu, 02 Jul 2026 20:18:28 GMT

I guess that was the ideal but given we are half way through 2026 getting users onto sogea and digital voice is quicker than FTTP install requiring OR visits.

Might be why they havent taken this opportunity to migrate you straight to fttp even though in a priority area?

Re: Transfer to EE will not be FTTP, despite being on priority exchange

Baldrick1 — Thu, 02 Jul 2026 20:21:17 GMT

@RadioFox

To dispel the scepticism, please update us when your change to EE FTTC is complete.

Re: Transfer to EE will not be FTTP, despite being on priority exchange

Lawrencium103 — Fri, 03 Jul 2026 06:54:44 GMT

@RadioFox Would your FTTP installation have been straightforward? Or do you have a blocked duct, direct-in-ground cable or something else that would have taken more effort?

Re: Transfer to EE will not be FTTP, despite being on priority exchange

Protech — Fri, 03 Jul 2026 07:46:26 GMT

I suspect this is due to Openreach temporarily relaxing the rules that would normally trigger an FTTP install in these circumstances. A move to a new isp in an fibre priority area is the usual trigger here.
Openreach are doing this to expedite moving people off PSTN.

Re: Transfer to EE will not be FTTP, despite being on priority exchange

RadioFox — Fri, 03 Jul 2026 10:17:23 GMT

@Lawrencium103 wrote:

@RadioFox Would your FTTP installation have been straightforward? Or do you have a blocked duct, direct-in-ground cable or something else that would have taken more effort?

The checker says "Single dwelling unit residential OH feed with no anticipated issues". It must be the easiest installation possible. The telegraph pole is right outside my property. It's directly in line with the part of the house where I want it installed. From the top of the house, straight down the wall & into the living room.

Re: Transfer to EE will not be FTTP, despite being on priority exchange

Protech — Fri, 03 Jul 2026 10:24:10 GMT

@RadioFox
I would agree that in a joined up world it would make sense to get fttp installed, however this is Openreach we are talking about here 😉.

There is also much confusion, even in the media who should know better, conflating the end of PSTN with the fttp roll out.

These are separate projects within Openreach operating to very different timescales.

Re: Transfer to EE will not be FTTP, despite being on priority exchange

jab1 — Fri, 03 Jul 2026 10:29:31 GMT

@Protech wrote:

There is also much confusion, even in the media who should know better, conflating the end of PSTN with the fttp roll out.

I dunno, @Protech - the 'media' appears to be staffed by imbeciles these days.

Re: Transfer to EE will not be FTTP, despite being on priority exchange

pvmb — Fri, 03 Jul 2026 10:40:24 GMT

@Protech wrote:
I suspect this is due to Openreach temporarily relaxing the rules that would normally trigger an FTTP install in these circumstances. A move to a new isp in an fibre priority area is the usual trigger here.
Openreach are doing this to expedite moving people off PSTN.

Also, being in a "fibre priority area" may not guarantee that any individual in said area can actually get FTTP?

Re: Transfer to EE will not be FTTP, despite being on priority exchange

RadioFox — Fri, 03 Jul 2026 10:52:30 GMT

I'm not too concerned about it, just surprised. The speed I'm on now is good enough for my current needs. It would have been good to have got it out of the way now, rather than later. Although It does now give me more time to get the house tidied & clear some space for the installation. 😆

It will be interesting to see what EE offer at the end of the contract in January.

Re: Transfer to EE will not be FTTP, despite being on priority exchange

RadioFox — Fri, 03 Jul 2026 10:50:17 GMT

@pvmb

This is the result of the checker...

Re: Transfer to EE will not be FTTP, despite being on priority exchange

Lawrencium103 — Fri, 03 Jul 2026 11:07:03 GMT

@RadioFox Then I suspect that Plusnet/EE are concentrating on moving landline users off PSTN this year, and leaving the installation of FTTP for a later day. A sensible approach imho.

My father is in a similar situation to you, in a fibre priority area and with a contract ending January next year. However his telephone cable is DIG and he wasn't looking forward to having his drive dug up to install fibre. He's 89 and doesn't like change...