topic Multiple locations in Broadband

Multiple locations

cjberry004 — Sun, 19 Oct 2025 08:05:27 GMT

If you have a second home can u have a router sent to that address on same account?

Re: Multiple locations

jab1 — Sun, 19 Oct 2025 08:14:06 GMT

No - each property will need its own account.

Re: Multiple locations

Townman — Mon, 20 Oct 2025 08:05:20 GMT

That’s an ambiguous question in respect of delivery of a router. For the supply of service to a second property, each will be a separate account as advised by @jab1. Do make sure that the second account references the first as being the referrer, to give the first a referrer’s bonus.

If the second property is not always occupied then by arrangement it would be possible to have the router delivered to the address of the first property.

Similarly if supply is only required at the first property but there’s going to be no one there to receive the router (for example as in a house move), by arrangement it can be despatch to an alternative address.

Re: Multiple locations

jab1 — Mon, 20 Oct 2025 10:20:51 GMT

@Townman The way I read the original post was that @cjberry004 expected to be able to use their home service at the second property, just by having a router there.

Re: Multiple locations

Townman — Mon, 20 Oct 2025 10:47:17 GMT

@jab1

Indeed the question was open to several interpretations, from the simple delivery of a router to an alternative address, through to two services on one account, down to can one plug a router in anywhere and expect that it will work like MiFi does. We have seen many oddly phrased questions leading to an answer for a different question, to that intended by the OP.

Together, all bases of this potential ambiguity have been covered!