topic Re: Broadband fault in Broadband

Broadband fault

SteveR — Thu, 16 Oct 2025 10:53:27 GMT

My broadband has been flaky since the weekend but is now nearly non existent. I am on FTTC with a fixed IP address. DSL stays up all the time. I swapped modem and router but the results are still the same. Here is my Thinkbroadband Quality monitor.

https://www.thinkbroadband.com/broadband/monitoring/quality/share/fb880653a7d46761131291fa4c3f57af40dea4a0

Regards

SteveR

Re: Broadband fault

jab1 — Thu, 16 Oct 2025 11:04:05 GMT

@SteveR Use the faults bot to report your issue:https://www.plus.net/help/report-a-problem/

Re: Broadband fault

Townman — Thu, 16 Oct 2025 14:27:02 GMT

@SteveR

What is your location?

Re: Broadband fault

SteveR — Fri, 17 Oct 2025 11:09:52 GMT

Many thanks to whoever got it fixed my internet is back up and the graph looks much more healthy now.

Regards

SteveR

Re: Broadband fault

Townman — Fri, 17 Oct 2025 11:45:32 GMT

Location?

North Manchester?

Localised issue there resolved 2am today.

Re: Broadband fault

SteveR — Fri, 17 Oct 2025 12:06:23 GMT

Yes. north Manchester.