topic Re: ADSL2+ disconnect in Broadband

ADSL2+ disconnect

Mardler — Sat, 13 Sep 2025 00:26:07 GMT

After 62 days rock solid performance, last night (September 12/13) the connection dropped:-

Time: 00:57:04

Error messages:-

pppd: No response to 3 echo requests

pppd: Serial link appears to be disconnected

The log then shows connection down.

Time: 00:57:09

Connection up.

This is a new one on me but it looks like an external error either exchange or PN.

Anyone else have a similar problem? Was it at PN's end?

Re: ADSL2+ disconnect

jab1 — Sat, 13 Sep 2025 06:15:05 GMT

I wouldn't worry about a 5 second 'blip' - especially on an ADSL line.

Re: ADSL2+ disconnect

MisterW — Sat, 13 Sep 2025 07:48:57 GMT

In the early hours, likely caused by Openreach/BTw maintenance

Re: ADSL2+ disconnect

outcast — Sat, 13 Sep 2025 08:07:42 GMT

Given the timestamp, I would imagine that this is simply something as innocent as Openreach exchange DLM doing a quick re-sync, after nudging a slight change in the line's DSL power level to maintain what is probably a very good SNR margin (assumed from the previous 62 day up time), to compensate for the changing weather conditions as we move in to autumn.

Re: ADSL2+ disconnect

outcast — Sat, 13 Sep 2025 08:13:45 GMT

@MisterW wrote:

In the early hours, likely caused by Openreach/BTw maintenance

@Mardler could check that by putting in the landline phone number in to https://status.zen.co.uk/broadband/

and seeing if there were any co-incident Openreach maintenance works under the sections -

Current/Recent Faults and Maintenance
Past Faults and Maintenance

Re: ADSL2+ disconnect

Mardler — Sat, 13 Sep 2025 23:37:52 GMT

Thanks for the replies, folks.

The zen link was -ve but thanks, Outcast.

As yet I am not worried, just curious.