https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018706#M372965 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/24494">@offtrolley</a>&nbsp;It is most likely just you. What service are you on, and which router are you using?</P> Sat, 30 Aug 2025 09:55:37 GMT jab1 2025-08-30T09:55:37Z https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018705#M372964 <P>Only getting 8 down and 9 up<BR />Is there a problem in the Cardiff area?</P> Sat, 30 Aug 2025 09:53:18 GMT https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018705#M372964 offtrolley 2025-08-30T09:53:18Z https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018706#M372965 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/24494">@offtrolley</a>&nbsp;It is most likely just you. What service are you on, and which router are you using?</P> Sat, 30 Aug 2025 09:55:37 GMT https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018706#M372965 jab1 2025-08-30T09:55:37Z https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018707#M372966 <DIV id="knowledge-verticals-internetspeedtest__download" class="oyUhj"> <P class="spiqle"><STRONG>Unlimited Fibre Extra<SPAN>&nbsp;</SPAN><SPAN class="pn-mc-products__line-rental-text">inc. Line rental</SPAN></STRONG></P> <P class="spiqle"><STRONG><SPAN>Plusnet Hub One</SPAN></STRONG></P> <P class="spiqle">&nbsp;</P> <P class="spiqle">Ran another test<BR />UPLOAD 5.76<BR /><SPAN>DOWNLOAD 7.41</SPAN></P> <P class="spiqle">IP location is showing as Sheerness</P> <P class="jct7Wc">&nbsp;</P> </DIV> Sat, 30 Aug 2025 10:19:58 GMT https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018707#M372966 offtrolley 2025-08-30T10:19:58Z https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018709#M372968 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/24494">@offtrolley</a>&nbsp;</P> <P>Report a fault using the test bot. See:&nbsp;<A href="https://www.plus.net/help/report-a-problem/" target="_blank">https://www.plus.net/help/report-a-problem/</A></P> Sat, 30 Aug 2025 10:29:03 GMT https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018709#M372968 Baldrick1 2025-08-30T10:29:03Z https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018710#M372969 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/24494">@offtrolley</a>&nbsp;If you have a phone connected, is it silent when you run the Quiet Line Test (17070, option 2)?</P> Sat, 30 Aug 2025 10:38:24 GMT https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018710#M372969 jab1 2025-08-30T10:38:24Z https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018711#M372970 <P>Unfortunately, I no longer have a phone to test it</P> Sat, 30 Aug 2025 10:59:37 GMT https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018711#M372970 offtrolley 2025-08-30T10:59:37Z https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018716#M372971 <P>The REFRESH appears to have resolved the issue.</P> <P>Thanks everyone for your help</P> Sat, 30 Aug 2025 12:04:28 GMT https://community.plus.net/t5/Broadband/Slow-Broadband/m-p/2018716#M372971 offtrolley 2025-08-30T12:04:28Z