topic Re: Question about low Upload speeds in Broadband

Question about low Upload speeds

JohnofYork — Mon, 09 Dec 2024 10:12:29 GMT

stupid question time:

with our Unlimited Fibre package (using part-fibre technology) our estimated upload speed is 1.5 Mbps.

our usual upload speed is 1.2 - 1.5Mbps

according to BTW, our Upstream Line Rate should be between 4(High A+B) & 2.5 - 2.1 (Low A + B) ...

why is there such a difference? and is there any way of increasing it?

thanks

John

Re: Question about low Upload speeds

Townman — Mon, 09 Dec 2024 10:51:20 GMT

Can you post the router line stats please. There could be a fault.

Re: Question about low Upload speeds

JohnofYork — Mon, 09 Dec 2024 10:57:39 GMT

Product name Plusnet Hub Two
Serial number 2243117508
Firmware version v0.10.00.04201-PN (Thu Apr 20 16:54:19 2023)
Board version R01
GUI version 1.9 16_08_2022
DSL uptime 56 days 10 Hours 40 Mins 13 Secs
Data rate 1.3 Mbps / 17.0 Mbps
Maximum Data rate 1.5 Mbps / 17.5 Mbps
Noise margin 6.5/6.4
Line attenuation 17.2/28.9
Signal attenuation 15.3/30.4
VLAN id 101
Upstream error control Off
Downstream error control Off
Data sent / received 2.1 GB Uploaded / 2.1 GB Downloaded
Broadband username
2.4 GHz wireless network name PLUSNET-8FC955
2.4 GHz wireless channel Smart (Channel6)
5 GHz wireless network name PLUSNET-8FC955
5 GHz wireless channel Smart (Channel36)
Wireless Security WPA2 (Recommanded)
Wireless mode Mode 1
Firewall On
MAC address 4C:22:F3:6A:95:83
Software variant -
Boot loader 0.1.7-PN (Thu Nov 30 09:45:22 2017)

Re: Question about low Upload speeds

Townman — Mon, 09 Dec 2024 11:07:35 GMT

Are you still using Powerline adapters as discussed two years ago? See https://community.plus.net/t5/Broadband/Broadband-speeds-oddities-between-current-and-upgrade/m-p/1904180#M353861

Re: Question about low Upload speeds

JohnofYork — Mon, 09 Dec 2024 11:48:17 GMT

we are indeed using the same powerline adapters.

Re: Question about low Upload speeds

Townman — Mon, 09 Dec 2024 12:08:52 GMT

Did you ever conclude if they did or do not interfere with the performance of your VDSL service?

At just 1km from the green box, the figures are grim, though the DS is markedly better than the guidelines.

Worth raising a fault report to see if the US can be brough closer to the estimates, but there are never any commitments of US performance.