https://community.plus.net/t5/Broadband/Internet-speed-very-low/m-p/1986595#M368364 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/142867">@Safetyinnumbers</a>&nbsp; Welcome to the forums. Which router do you have? So,e information from that may be a useful starting point.</P> <P>Sight of the broadband connection status from your Hub (with the 'Username' obscured) would also be of help.</P> <P>&nbsp;</P> <P>For the Hub One -</P> <P>Navigate from the Home Screen to Troubleshooting &gt; Helpdesk</P> <P>For the Hub Two -</P> <P>Navigate from the Home Screen to Advanced Settings &gt; Technical Log &gt; Information</P> Mon, 30 Sep 2024 18:05:31 GMT jab1 2024-09-30T18:05:31Z https://community.plus.net/t5/Broadband/Internet-speed-very-low/m-p/1986593#M368362 <P>Over the past few weeks my internet has been going on and off during the day and night. The speed used to be 12 - 15mps now it is down to as low a 6-7mps. I have a fibre broadband package with no landline. i live in Hillside Montrose Scotland. Anyone else my area having these problems ?</P> Mon, 30 Sep 2024 17:52:11 GMT https://community.plus.net/t5/Broadband/Internet-speed-very-low/m-p/1986593#M368362 Safetyinnumbers 2024-09-30T17:52:11Z https://community.plus.net/t5/Broadband/Internet-speed-very-low/m-p/1986595#M368364 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/142867">@Safetyinnumbers</a>&nbsp; Welcome to the forums. Which router do you have? So,e information from that may be a useful starting point.</P> <P>Sight of the broadband connection status from your Hub (with the 'Username' obscured) would also be of help.</P> <P>&nbsp;</P> <P>For the Hub One -</P> <P>Navigate from the Home Screen to Troubleshooting &gt; Helpdesk</P> <P>For the Hub Two -</P> <P>Navigate from the Home Screen to Advanced Settings &gt; Technical Log &gt; Information</P> Mon, 30 Sep 2024 18:05:31 GMT https://community.plus.net/t5/Broadband/Internet-speed-very-low/m-p/1986595#M368364 jab1 2024-09-30T18:05:31Z